On-Call Client Service Coordinator

1 week ago


Pune District Maharashtra, India Identiti International, Inc. Full time ₹ 40,00,000 - ₹ 80,00,000 per year

Company Description

KFM247 LTD offers nationwide facility management, handling over 45,000 client sites and 650,000 annual maintenance tickets. We provide general maintenance, electrical, plumbing, HVAC, and more. Our innovative solutions offer real-time reporting for informed decisions and 24/7 support across various sectors.

Position: On-Call Client Service Coordinator

Location: On-site in Office 302, Konark Epitome, Pune

Employment Type: Full-Time (Immediate Start)

Role Overview

We're looking for a highly organized and proactive On-Call Client Service Coordinator to join our dynamic team. In this role, you'll manage a large operations team in a fast-paced, high-pressure environment. Flexibility for afternoon, night, and weekend shifts is required, along with potential for extra hours.

You'll be responsible for managing emergency jobs, coordinating work orders—from contractor sourcing and negotiation to client updates—and ensuring every task is completed accurately and on time.

Strong written and verbal English communication skills are essential.

Key Responsibilities

  • Emergency Response: Manage and resolve emergency service requests efficiently.
  • Work Order Oversight: Handle end-to-end work order management.
  • Contractor Management: Source, negotiate, and coordinate with contractors.
  • Client Relations: Maintain clear and timely communication with clients.
  • Quality & Timeliness: Ensure accuracy and prompt job completion.
  • Multitasking: Perform multiple tasks with precision under pressure.

Qualifications

  • BPO & Industry Experience: Experience in BPO, particularly facility management or technical support, is preferred.
  • Communication Skills: Excellent spoken and written English is mandatory.
  • Technical Proficiency: Proficient in CRM platforms and Microsoft Office Suite.

KFM247 LTD invests in employees:

  • Competitive Salary: Reflecting your experience.
  • Health Benefits
  • Generous Paid Time Off: For work-life balance.
  • Supportive work environment

If you're a driven individual seeking a dynamic, collaborative, and fast-paced environment where your contributions are valued, join our expanding team.

KFM247 LTD – Where service meets excellence. Join us and grow your career today

Learn more:

Job Type: Full-time



  • Bhosari, Pune, Maharashtra, India proarc welding & cutting systems pvt ltd Full time

    **Post **:ClientServices Coordinator **Location**: Bhosari, Pune. **Qualification**:Diploma / BE Elec / BE Mech / MBA **Call or WhtsAPP**: - Hr Tejaswini 7410785714 **Skill Requirements**: - Fluent in Hindi, Marathi and English and mail communication - MS Excel Advance. - Able to plan and implement service improvement strategies - In-depth product...


  • Mumbai, Maharashtra, India Yasmin's Body Image Pvt Ltd (Yasmin Karachiwala's Body Image) Full time

    **.** **Job Summary** Yasmins Body Image Pvt Ltd is hiring Front Desk & Operations executive for Pilates studio. **Position: Client Service Coordinator** **Job Location: Bandra West** **Responsibilities and Duties** **Front Desk Management**: - Answering Incoming Calls and manage Studio's Whatsapp communication with the clients. - Maintaining Front Desk...


  • Mumbai, Maharashtra, India Yasmin's Body Image Pvt Ltd (Yasmin Karachiwala's Body Image) Full time

    **.** **Job Summary** Yasmins Body Image Pvt Ltd is hiring Front Desk & Operations executive for Pilates studio. **Position: Front Desk & Operations Executive** **Job Location: Bandra West** **Responsibilities and Duties** **Front Desk Management**: - Answering Incoming Calls and manage Studio's Whatsapp communication with the clients. - Maintaining Front...

  • Client Coordinator

    2 days ago


    Kanjurmarg, Mumbai, Maharashtra, India BDS Service PVT LTD Full time

    **Key Responsibilities**: - Act as the primary point of contact between clients and internal teams. - Coordinate and schedule client meetings, follow-ups, and feedback sessions. - Maintain accurate client records, prepare reports, and update databases using Excel. - Create, analyze, and present client-related reports, dashboards, and summaries. - Address...

  • Service Coordinator

    2 weeks ago


    Mumbai, Maharashtra, India Wisecor service pvt ltd Full time

    Role Definition : Taking Ownership of Achieving Assigned Objectives **PRIMARY RESPONSIBILITIES** Effective Time Management Post Order Processing Efficient handling of Customer Complaints / Feedback Efficient Coordination with Service Team High Level of Inter Departmental Coordination & Co-operation **GENERAL RESPONSIBILITIES** Responsible for Order...


  • Mumbai, Maharashtra, India Guidepoint Full time

    **OVERVIEW**: Our Mumbai office is seeking a Coordinator to join our Client Service team. The Client Service team is the backbone of Guidepoint's success. The team is responsible for efficiently delivering Guidepoint's services to our clients around the world. We work to understand each client's unique business questions and help them gain critical insights...

  • Call Coordinator

    6 days ago


    Pune, Maharashtra, India Vintech Electronics Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Company DescriptionVintech Electronics is a reputable Authorized Wholesale Dealer, Distributor, Trader, and Supplier specializing in a variety of products including Water Filters, Water Purifier Systems, Water Coolers, RO Water Plants, Networking Products, and LED Lamps. Our commitment to providing high-quality products has made us a trusted name in the...

  • Client Servicing

    9 hours ago


    Nashik District, Maharashtra, India Adinath Agencies Full time

    **Profile** **Introduction**: **Key Responsibilities**: - **Client Management**: Serve as the primary point of contact for clients, addressing their inquiries, concerns, and requests. Build and maintain strong, professional relationships with clients. - **Account Coordination**: Oversee and coordinate client accounts, ensuring that all client requirements...

  • Call Coordinator

    2 days ago


    Azad Nagar, Mumbai, Maharashtra, India Benchmark Computer Solution limited Full time

    Location : Azad Nagar ,Andheri West Pay: ₹15,000.00 - ₹25,000.00 per month **Looking for someone with experience working in an IT company.** **Job description** Take customer calls. Provide L1 telephonic support Understand the problem and perform troubleshooting for the issues Coordinate with L2 teams for speedy resolution. Resolve calls within...

  • Call Coordinator

    2 days ago


    CBD Belapur, Navi Mumbai, Maharashtra, India BN Digitech Full time

    We have opening for call coordinator Role: Call center Location: Bangalore Client: Toyota Notice period: Immediate Good Communication required Education: Any Graduate Must Have: Voice process, Inbound JD: - Handle Outbound Sales Calls to Selected Customers to Cross Sell/ Upsell - Handle Outbound Welcome/Service Calls to explain Benefits to...