Call Coordinator
2 days ago
Location : Azad Nagar ,Andheri West
Pay: ₹15,000.00 - ₹25,000.00 per month
**Looking for someone with experience working in an IT company.**
**Job description**
Take customer calls.
Provide L1 telephonic support
Understand the problem and perform troubleshooting for the issues
Coordinate with L2 teams for speedy resolution.
Resolve calls within the TAT
Maintain all call records in client ticketing tool
Collect and Maintain all customer acknowledged service reports
**Benefits**:
- Cell phone reimbursement
- Commuter assistance
Compensation Package:
- Yearly bonus
Shift:
- Day shift
**Experience**:
- Call coordinating: 2 years (preferred)
- call log ticketing software: 1 year (required)
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹25,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Yearly bonus
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
-
Call Coordinator
1 week ago
Ghansoli, Navi Mumbai, Maharashtra, India Aforeserve.com Ltd Full timeThe Call Coordinator will play a critical role in ensuring efficient call management and coordination within the call centre. This position requires handling high volumes of incoming and outgoing calls, providing exceptional customer service, and supporting the call centre team to meet performance targets. **Communication skill **:Should be good in...
-
On Call Coordinator
2 days ago
Jogeshwari, Mumbai, Maharashtra, India NUDES Architectures Full timeWe are looking for On Call Coordinator at Jogeshwari Salary will be up to 3.5 LPA Only immediate joiners can apply **Job Types**: Full-time, Permanent Pay: Up to ₹350,000.00 per year Schedule: - Day shift
-
Call Center Executive
12 hours ago
Anna Nagar, Madurai, Tamil Nadu, India Fast Track Call TAXI Full timeWe are hiring Call Center Executives for our Call Taxi service. If you have excellent communication skills and enjoy assisting customers, join our dynamic team! **Responsibilities**: ~Handle inbound and outbound calls for taxi bookings. ~Assist customers with fare estimates, ride details, and queries. ~Coordinate with drivers and assign bookings...
-
Call Coordinator
2 days ago
CBD Belapur, Navi Mumbai, Maharashtra, India BN Digitech Full timeWe have opening for call coordinator Role: Call center Location: Bangalore Client: Toyota Notice period: Immediate Good Communication required Education: Any Graduate Must Have: Voice process, Inbound JD: - Handle Outbound Sales Calls to Selected Customers to Cross Sell/ Upsell - Handle Outbound Welcome/Service Calls to explain Benefits to...
-
Call Coordinator
1 week ago
Anna Nagar, Chennai, Tamil Nadu, India Invisible iTech Full timeAllocating services calls and coordinate with services operation to ensure that they are properly attended to Organising the engineer until they reach the customer place & getting updated whether the calls are completed or not. Incase customer calls are not completed there is a need to reallocate the same call. Prepare the quotation and sent to...
-
Helpdesk Call Coordinator
6 days ago
Navi Mumbai, Maharashtra, India Dynacons Systems & Solutions Full time ₹ 3,00,000 - ₹ 6,00,000 per yearLooking for a Help Desk Call Coordinator to manage & coordinate incoming IT service requests & ensure timely resolution. The ideal candidate act as the first point of contact for users, log incidents, and track the progress of tickets until closure.
-
Executive - Tech Support - Call Coordinator
6 days ago
Lower Parel, Mumbai, Maharashtra, India SKP Business Consulting LLP Full time ₹ 8,00,000 - ₹ 12,00,000 per yearLocation CityMumbaiDepartmentTech SupportExperience1 - 2 YearsSalaryINRDesignationTechnical Support ExecutiveTotal Position1Employee TypeFixed TermJob DescriptionAbout Us:Click here to know - 'Who we are?'JOB DESCRIPTION:The Call Coordinator is responsible for managing incoming and outgoing calls, scheduling appointments, routing inquiries, and ensuring...
-
IT Coordinator
6 days ago
Mumbai, Maharashtra, India Probox infotech Pvt Ltd Full time**Job Summary**: We are seeking a proactive and detail-oriented IT Coordinator to support our organization’s technology operations. The IT Coordinator will oversee IT-related activities, manage support requests, coordinate with vendors, and assist in the implementation of IT systems and policies. This role is vital in ensuring the smooth functioning of our...
-
IT Coordinator
1 week ago
Mumbai, Maharashtra, India Probox Infotech Pvt Ltd Full time**Job Summary**:We are seeking a proactive and detail-oriented IT Coordinator to support our organization’s technology operations. The IT Coordinator will oversee IT-related activities, manage support requests, coordinate with vendors, and assist in the implementation of IT systems and policies. This role is vital in ensuring the smooth functioning of our...
-
Executive - Tech Support - Call Coordinator
6 days ago
Mumbai, Maharashtra, India Nexdigm Full time ₹ 2,50,000 - ₹ 7,50,000 per yearAb Out UsClick here to know - 'Who we are?'Job DescriptionThe Call Coordinator is responsible for managing incoming and outgoing calls, scheduling appointments, routing inquiries, and ensuring efficient communication between end users and internal departments. This role requires strong organizational, communication, and multitasking skills to maintain a...