
Call Center Executive
2 days ago
We are hiring Call Center Executives for our Call Taxi service. If you have excellent communication skills and enjoy assisting customers, join our dynamic team
**Responsibilities**:
~Handle inbound and outbound calls for taxi bookings.
~Assist customers with fare estimates, ride details, and queries.
~Coordinate with drivers and assign bookings efficiently.
~Resolve customer complaints and ensure a smooth service experience.
~Maintain accurate booking records and update the system.
**Requirements**:
~Experience in a call center/customer service role is an advantage.
~Strong communication skills in [Languages Required].
~Ability to multitask and handle high call volumes.
~Basic computer skills and familiarity with GPS tracking is a plus.
~Willing to work in rotational shifts.
**Benefits**:
~Competitive salary with performance incentives.
~Career growth opportunities.
~Friendly and professional work environment.
**Job Types**: Full-time, Part-time, Permanent, Fresher
Pay: ₹9,000.00 - ₹15,000.00 per month
**Benefits**:
- Flexible schedule
- Food provided
- Paid time off
- Provident Fund
Schedule:
- Rotational shift
- Weekend availability
Supplemental Pay:
- Overtime pay
- Performance bonus
- Yearly bonus
**Language**:
- ENGLISH, TAMIL (preferred)
Work Location: In person
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