Call Center Executive

7 hours ago

Anna Nagar Madurai Tamil Nadu, India Fast Track Call TAXI Full time

We are hiring Call Center Executives for our Call Taxi service. If you have excellent communication skills and enjoy assisting customers, join our dynamic team

**Responsibilities**:
~Handle inbound and outbound calls for taxi bookings.

~Assist customers with fare estimates, ride details, and queries.

~Coordinate with drivers and assign bookings efficiently.

~Resolve customer complaints and ensure a smooth service experience.

~Maintain accurate booking records and update the system.

**Requirements**:
~Experience in a call center/customer service role is an advantage.

~Strong communication skills in [Languages Required].

~Ability to multitask and handle high call volumes.

~Basic computer skills and familiarity with GPS tracking is a plus.

~Willing to work in rotational shifts.

**Benefits**:
~Competitive salary with performance incentives.

~Career growth opportunities.

~Friendly and professional work environment.

**Job Types**: Full-time, Part-time, Permanent, Fresher

Pay: ₹9,000.00 - ₹15,000.00 per month

**Benefits**:

- Flexible schedule
- Food provided
- Paid time off
- Provident Fund

Schedule:

- Rotational shift
- Weekend availability

Supplemental Pay:

- Overtime pay
- Performance bonus
- Yearly bonus

**Language**:

- ENGLISH, TAMIL (preferred)

Work Location: In person

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