Client Servicing

5 hours ago

Nashik District Maharashtra, India Adinath Agencies Full time

**Profile** **Introduction**:
**Key Responsibilities**:

- **Client Management**: Serve as the primary point of contact for clients, addressing their inquiries, concerns, and requests. Build and maintain strong, professional relationships with clients.
- **Account Coordination**: Oversee and coordinate client accounts, ensuring that all client requirements and expectations are met. Manage project timelines, deliverables, and communications effectively.
- **Issue Resolution**: Identify and resolve any issues or problems clients may encounter. Work with internal teams to find solutions and ensure that client concerns are addressed in a timely manner.
- **Client Onboarding**: Assist in onboarding new clients, including setting up accounts, explaining services, and providing initial support. Ensure a smooth transition for new clients.
- **Feedback and Improvement**: Gather and analyze client feedback to identify areas for improvement. Collaborate with relevant departments to implement changes that enhance the client experience.

**Profile Requirements**:

- Bachelor’s degree in Business, Marketing, Communication, or a related field preferred.
- Proven experience in client servicing, account management, or a similar customer-facing role. Experience in [industry/sector] is a plus.
- Excellent communication and interpersonal skills.
- Strong problem-solving and conflict resolution abilities.
- Proficiency in CRM software and Microsoft Office Suite.
- Ability to manage multiple client accounts and prioritize tasks effectively.

Pay: ₹25,000.00 - ₹45,000.00 per month

Work Location: In person

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