PM - Channels Contact Center Automation
1 week ago
Job Title: PM- Digital Transformations
About Us
"Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery.
WHY JOIN CAPCO?
You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.
MAKE AN IMPACT
Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.
#BEYOURSELFATWORK
Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.
CAREER ADVANCEMENT
With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.
DIVERSITY & INCLUSION
We believe that diversity of people and perspective gives us a competitive advantage.
MAKE AN IMPACT
Locations - Pune / Bangalore / Hyderabad
Experience: 8-15 Years
Notice period –Immediate
L1 Interview –Project/Program Manager skills + Banking Domain + Channels and Contact center automation
Please see JD below:
- Lead PM with strong experience in Channels and Contact centre automation.
- Has strong and in-depth understanding of Program Governance & Benefits quantification and assurance
- Managing large and complex transformation delivery engagements as a Senior Project/Program Manager
- Good knowledge and handling of project and program management methodology and techniques.
- Experience in managing multi country/market engagements
- Should have extensive experience with Agile led delivery
- Managing risks and issues and taking corrective measurements.
- Coordinating the projects and their interdependencies.
- Strong leadership and management skills.
-
PM - Channels Contact Center Automation
3 weeks ago
India Capco Full timeJob Description Job Title: PM- Digital Transformations About Us Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+...
-
▷ High Salary: Contact Center Engagement Lead
2 weeks ago
Pune, India SPAR Solutions Full timeJob Description Role: Contact Center Engagement Lead Experience: 10+ Years Education: Graduate - B.Tech/B.E. - Computers, Electronics/Telecommunication; PG - M.Sc. Computers, M.Tech - Any Specialization, MCA - Computers Location: Pune. Role Summary: We are seeking a Contact Center Engagement Lead to drive the success of complex Salesforce and Vonage Contact...
-
Contact Center support Engineer
2 weeks ago
India Numeric Technologies Full timeJob Description: 7 + years Design, configure, and maintain enterprise voice and telephony systems (e.g., Genesys, Vonage, Amazon Connect, Nice inContact). 3+ Experience & Strong functional knowledge on Salesforce Service Cloud, CTI & Omnichannel configuration and trouble shooting. 3+ Experience with troubleshooting and fixing issues between Voice and...
-
Pm- Channels
19 hours ago
India CAPCO Full time**Job Title: Retail banking PM- Generic** **About Us** “Capco, a Wipro company, is a global technology and management consulting firm. Awarded with **Consultancy of the year in the**British Bank Award** and has been ranked **Top 100 Best Companies for Women in India 2022 by**Avtar & Seramount**. With our presence across 32 cities across globe, we support...
-
Sr. Manager, CSS Contact Center Solutions
2 weeks ago
India BCD Full time ₹ 5,00,000 - ₹ 15,00,000 per yearStart your journey with BCD: Grow, connect, collaborate and celebrate with our global teamSenior Manager, CSS Contact Center Solutions (Remote)Full time, Banglore (India)As a trusted advisor in Contact Center Solutions this position plays an integral role in achieving the business objectives in support of BCD's global contact centers. With a keen focus on...
-
Tools & Automation Senior Specialist
3 days ago
india Google Operations Center Full timeJoin UsAt Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join usAs a Tools and Automation Senior specialist, you will be responsible for designing, and architecting the...
-
Pm Automation
2 weeks ago
India Mondelēz International Full time**Job Description**: **Are You Ready to Make It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It With Pride.** As expert you will bring a deep technical mastery of the process and equipment. That expertise allows you to lead the planning, process development and implementation of Planned Maintenance Elements...
-
Dynamics 365 Architect – Customer Service
1 week ago
India Gruve Full time ₹ 12,00,000 - ₹ 36,00,000 per yearAbout GruveGruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more...
-
India Numeric Technologies Full timeJob Description Job Description: 7 + years Design, configure, and maintain enterprise voice and telephony systems (e.g., Genesys, Vonage, Amazon Connect, Nice inContact). 3+ Experience & Strong functional knowledge on Salesforce Service Cloud, CTI & Omnichannel configuration and trouble shooting. 3+ Experience with troubleshooting and fixing issues between...
-
RB-LS: Channel Manager
5 days ago
Noida, India Axis Bank Full timeJob Description About Retail Forex & Remittances The Retail Forex & Remittances, as the name suggests is in the space of sourcing Forex Cards and Remittances from retail customers. The department drives business from branches and through Channel Partners (Referral Agents). The department also has tie up with 250+ marquee corporates to cater to the Forex Card...