Cloud Contact Center Transformation Lead

Cloud Contact Center Transformation ProfessionalThis role involves leading the setup and configuration of cloud contact center environments, working with business teams to gather requirements, building backend integrations using AWS Lambda and REST APIs, and integrating cloud contact centers with customer relationship management (CRM) and support systems.7+...

Job Title: Cloud Contact Center Transformation SpecialistAbout the Role:We are seeking a highly skilled professional to lead cloud contact center transformations for fintech clients.Key Responsibilities:Set up and configure Amazon Connect environments to meet business requirements.Work closely with business teams to gather technical specifications and...

Cloud Contact Center ConsultantWe are seeking a seasoned professional to lead the transformation of our clients' contact centers into cloud-based platforms using Amazon Connect.The ideal candidate will have hands-on experience with Amazon Connect and a strong background in CTI consulting, with a proven track record of delivering successful projects.Key...

Job Description Position Description: The Contact Center Solutions Engineer, specializing in Call Recording, Speech Analytics, and Dialer Technologies, will be instrumental in the planning, implementation, and ongoing support of our enterprise contact center solutions. This role will focus specifically on the Nice CXone Contact Center as a Service (CCaaS)...

Job Title: Genesys cloud implementation expert - Cloud Contact CenterLocation: PAN IndiaExperience: 8 to 12 YearsJob Description:Experience & Skill Requirements: - 12 + years of experience in Contact Center technology - End-to-end solution design and implementation experience in Cloud Contact Center (Genesys Cloud CX / NICE CXone / Amazon Connect / Five9) -...

**About the role**: To Involve in Design, build, run (L3 support) & engineering activities for Cisco contact center and ecosystem portfolio **Design & **BUILT**: Ensure technical lead for the Design, deployment and operational support of Cisco Contact Center Solutions: Produce HIGH & Low Level Design documents Coordinate Customer Acceptance...

Job Description About Us Join us at Orange Business! We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter...

Job Description Job Requisition ID # 25WD93191 Position overview We are looking for a Senior Manager, Customer Support Engineering to lead the technology and systems that power our global Support organization. You will own Salesforce (Service Cloud, Knowledge, Experience Cloud), telephony systems, and integrations with portals and support apps, ensuring...

Job Description Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List,...

Job Title: Nice CX one implementation expert-Cloud Contact Center ArchitectLocation: PAN IndiaExperience: 8 to 12 YearsJob Description:Experience & Skill Requirements: - 12 + years of experience in Contact Center technology - End-to-end solution design and implementation experience in Cloud Contact Center (Genesys Cloud CX / NICE CXone / Amazon Connect /...