Customer Service Manager
1 week ago
My City Odisha is a company based in Bhubaneswar, Odisha, India. We are dedicated to providing top-quality services to our clients and customers. Our location in the vibrant city of Bhubaneswar offers a unique opportunity for professional growth and development.
Role Description
This is a full-time, on-site role for a Customer Service Manager located in Bhubaneswar. The Customer Service Manager will be responsible for overseeing a team of customer service representatives, ensuring customer satisfaction, managing customer support operations, and analyzing customer feedback to improve service quality. The day-to-day tasks include addressing customer inquiries, resolving complaints, implementing customer service policies, and maintaining high standards of customer care.
Qualifications
- Customer Service Management, Customer Support, and Customer Satisfaction skills
- Analytical Skills for processing customer feedback and improving service
- Excellent Communication skills for effective customer interactions
- Strong leadership qualities and ability to manage a team
- Experience in a customer service role is preferred
- Bachelor's degree in Business Administration, Management, or a related field is beneficial
Job Type: Full-time
Pay: ₹30, ₹50,000.00 per month
Benefits:
- Food provided
- Health insurance
- Life insurance
Work Location: In person
Speak with the employer
-
Customer Service
3 days ago
Bhubaneswar, Orissa, India Notinline Full time**need Only Freshers** **Core Responsibilities**: - **Responding to Customer Queries**: - Provide accurate information about products/services. - **Issue Resolution**: - Resolve product or service issues quickly and efficiently. - Escalate complex problems to the appropriate department or senior support. - **Customer Relationship Management (CRM)**: -...
-
Customer Relationship Executive
5 days ago
Kalinga Nagar, Bhubaneswar, Orissa, India Carrybell Commercial Pvt.Ltd Full time**Job Title: Customer Relationship Executive (Female)** **Location: Kalinga Nagar, Bhubaneswar, Odisha** **Industry: Automobile** **Employment Type: Full-time** We are looking for a confident and customer-focused **Female Customer Relationship Executive (CRE)** to join our automobile dealership in **Kalinga Nagar, Bhubaneswar**. **Key...
-
Customer Service Executive
2 days ago
Bhubaneswar, Orissa, India GoCool Bakery Full time ₹ 2,16,000 - ₹ 3,00,000 per yearWe are seeking an experienced and customer-focused Customer Service Executive with a background in Hotel Management to deliver exceptional service and ensure customer satisfaction. The ideal candidate will have at least 3 years of experience in customer service, preferably within the hospitality or service industry. This role requires excellent communication...
-
Customer Service Officer
7 days ago
Bhubaneswar, Orissa, India EKAMRA REALTOR PRIVATE LIMITED Full time ₹ 3,36,000 - ₹ 4,39,640 per yearJob Title: Customer Service OfficerLocation: BhubaneswarDepartment: Customer ServiceReports To: Customer Service ManagerJob Summary:We are seeking a friendly, efficient, and customer-focused Customer Service Officer to join our team. The successful candidate will be responsible for handling customer inquiries, resolving complaints, processing orders, and...
-
Executive - Customer Service
4 hours ago
Bhubaneswar, Orissa, India WIZMAN Full timePosition Executive - Customer Service (Real Estate Back Office Marketing) - MIS handling as in Collection & Customer Chart, Demand Tracker, Agreement Tracker, Collection Report & Service Tax Report - Executing all Post sales documentations like preparing & sending allotment letter, raising demand letters - reminder letters - interest letters, coordination...
-
Customer Service Representative
1 week ago
Bhubaneswar, Orissa, India Dhal Information System Pvt.Ltd.(DIS) Full time**Position**: Executive - Customer Service **Location**: Gurgaon **Shift**: Rotational (Between 9 AM - 9 PM) **Work Mode**: Work from Office (6 days/week) **Education**: Graduates and Undergraduates can apply **Experience**:1 year (fresher can also apply) **Key Responsibilities**: - Excellent communication skills (written & verbal). - A passion for helping...
-
Customer Service Officer
1 week ago
Bhubaneswar, Orissa, India Swami Vivekananda National Youth Council Full time**Duties and responsibilities of a customer service representative** - Take ownership of customer issues.... - Troubleshoot problems and drive resolutions.... - Escalate unresolved issues to relevant internal teams.... - Collect prompt and accurate customer feedback.... - Document knowledge as solution articles.... **Salary**: ₹17,600.00 - ₹29,401.14...
-
Inventory Manager
2 weeks ago
Kalinga Nagar, Bhubaneswar, Orissa, India Carrybell Commercial Pvt Full time ₹ 6,00,000 - ₹ 18,00,000 per yearJob Title: Inventory ManagerLocation: Kalinga Nagar, Bhubaneswar, OdishaEmployment Type: Full-timeJob Description:We are hiring a detail-oriented and experienced Inventory Manager to oversee and manage spare parts and material inventory at our automobile facility in Kalinga Nagar, Bhubaneswar.The ideal candidate will be responsible for ensuring accurate...
-
Customer Service Associate
3 days ago
Bhubaneswar, Orissa, India Dhal Information System Pvt.Ltd.(DIS) Full timeLocation: Kolkata Qualification: 10+2 or above Languages: Odia Pay: ₹11,000.00 - ₹18,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift - Rotational shift Supplemental pay types: - Overtime pay - Performance bonus **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1...
-
Trainer (Customer Service & POS)
1 week ago
Bhubaneswar, Orissa, India Transfunnel Consulting Private Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per yearLocationBhubaneswarWork Experience3 to 5 yearsJob TitleTrainer (Customer Service & POS)Responsibilities:Conduct master training & refresher trainings, staff capacity buildingWondering who we are and what we do?No bragging, but we are the first HubSpot Diamond Partner agency in India and SEA and the only HubSpot Advanced Implementation Certified Partner...