Customer Service Associate

**Title: Associate** **Work Location**:Bhubaneswar **Job Type**: 6 Month Contract (can be hired as fulltime) **100% Onsite (Work from Office)** **Pay Rate**: 1.6 LPA to 1.8LPA (Depends on LOB) **Key points**: E-Commerce customer service profile, Voice Process, 24*7 environment (rotational shifts), 6 days working, 1 WO (rotational), one sided cab facility...

**need Only Freshers** **Core Responsibilities**: - **Responding to Customer Queries**: - Provide accurate information about products/services. - **Issue Resolution**: - Resolve product or service issues quickly and efficiently. - Escalate complex problems to the appropriate department or senior support. - **Customer Relationship Management (CRM)**: -...

Excellent communication needed in English and Hindi. - Education - Higher secondary - Experience - min 8 months BPO exp required. - Work Timing - 9am to 9pm rotational (No Night Shifts) - Week off -Rotational,6 days working. Typing Test -Min 25WPM/80% accuracy **Salary**: ₹15,000.00 - ₹20,000.00 per month Schedule: - Rotational shift Supplemental...

Job Description: **Key Responsibilities**: - Resolve product or service issues by clarifying complaints, determining the cause, and offering appropriate solutions. - Provide accurate, valid, and complete information by using the right tools and resources. - Escalate unresolved issues to appropriate internal teams and follow up to ensure resolution. -...

**Key Responsibilities**: - Answer inbound customer calls and respond to queries promptly and accurately. - Resolve product/service-related issues by clarifying customer complaints, determining the cause of the problem, and offering solutions. - Provide accurate, valid, and complete information using the right tools and resources. - Follow communication...

Experience Profile Education Requirements Offshore Staff Offshore Staff - Associate Fresher or Experience Strong aptitude for learning system software and product specific information Strong analytical skills Good English Comprehension skills Ability to multitask with Keyboard shortcut skills Having good hands on to computer typing Skills with a speed of...

Responsibilities; .Provide customer service by responding to customer inquires via calls .Handle customer in a professional and courteous manner .Assist customer with product information & service related issues .meet the performance for customer satisfaction. .Monitor customer satisfaction levels & implement strategies to improve customer...

Job Title: Service Tracker/Supervisor Job Summary/Objective: The Service Tracker is responsible for monitoring, coordinating, and documenting service activities to ensure timely and efficient delivery of services to customers. They track service requests, schedule appointments, and maintain records to support service operations. **Responsibilities**: 1....

**Country**: India **Location**: Infocity Road, Chandaka Industrial Area, Patia, Floor 7, Unit No. DCB 712, DLF Cyber City, Bhubaneswar-751024, Odisha, India **Role**: Service **Location**: Orissa, India **Full/ Part-time**: Full time **Build a career with confidence** Carrier Global Corporation, global leader in intelligent climate and energy solutions...

**Role Summary**: As a Customer Service Executive Intern, you will be the first point of contact for our customers, assisting with inquiries, troubleshooting issues, and providing support through various channels. This internship provides an excellent opportunity for freshers to gain hands-on experience in customer service and develop essential skills for...