
Customer Support Associate- Voice Process
2 days ago
**Key Responsibilities**:
- Answer inbound customer calls and respond to queries promptly and accurately.
- Resolve product/service-related issues by clarifying customer complaints, determining the cause of the problem, and offering solutions.
- Provide accurate, valid, and complete information using the right tools and resources.
- Follow communication procedures, guidelines, and policies.
- Escalate unresolved queries to the appropriate departments.
- Maintain records of customer interactions, transactions, comments, and complaints.
- Meet performance targets related to call quality, handling time, and customer satisfaction.
**Required Skills and Qualifications**:
- High school diploma or equivalent; higher education preferred.
- Excellent verbal communication skills in [specify language - e.g., English/Hindi/Tamil, etc.].
- Ability to handle high call volumes and remain calm under pressure.
- Good listening and problem-solving skills.
- Basic computer proficiency and familiarity with CRM systems is a plus.
- Prior experience in a call center or customer service role is an advantage but not mandatory.
**Job Types**: Fresher, Contractual / Temporary
Contract length: 5 months
Pay: ₹14,000.00 - ₹20,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Morning shift
- Rotational shift
Application Question(s):
- Available for walk-in?
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
-
Customer Support Associate- Voice Process
18 hours ago
Bhubaneswar, Orissa, India Vantage RMS Full timeJob Description: **Key Responsibilities**: - Resolve product or service issues by clarifying complaints, determining the cause, and offering appropriate solutions. - Provide accurate, valid, and complete information by using the right tools and resources. - Escalate unresolved issues to appropriate internal teams and follow up to ensure resolution. -...
-
Bpo Voice
7 days ago
Bhubaneswar, Orissa, India Fortuco Resource Solutions Private Limited Full time**Hiring For Voice / Non-Voice/Blended - Customer Service **Customer Support Executive International BPO **Language : Fluent English** **Job Details -** Should be able to join on Immediate basis. **Job Location : Jaipur Rajasthan / Delhi NCR/Bangalore/MUMABIAA/Indoree** - Any 12th pass out/ Undergraduate or Graduate / post graduate - Should have good...
-
Process Associate
3 days ago
Bhubaneswar, Orissa, India Wipro Limited Full timeExperience Profile Education Requirements Offshore Staff Offshore Staff - Associate Fresher or Experience Strong aptitude for learning system software and product specific information Strong analytical skills Good English Comprehension skills Ability to multitask with Keyboard shortcut skills Having good hands on to computer typing Skills with a speed of...
-
Customer Service Representative
2 days ago
Bhubaneswar, Orissa, India Tech Mahindra Full time**Title: Associate** **Work Location**:Bhubaneswar **Job Type**: 6 Month Contract (can be hired as fulltime) **100% Onsite (Work from Office)** **Pay Rate**: 1.6 LPA to 1.8LPA (Depends on LOB) **Key points**: E-Commerce customer service profile, Voice Process, 24*7 environment (rotational shifts), 6 days working, 1 WO (rotational), one sided cab facility...
-
Process Associate
17 hours ago
Bhubaneswar, Orissa, India Wipro Limited Full timeBhubaneswar, India - DOP - 3052981 **Job Description**: **UHG Claims** **Experience Profile** **Education Requirements** **Role** **Offshore Staff** **Offshore Staff** Associate- Fresher or Experience - Strong aptitude for learning system software and product specific information - Strong analytical skills - Good English Comprehension skills - Ability...
-
Customer Support Associate
2 days ago
Bhoinagar, Bhubaneswar, Orissa, India Tech Mahindra Full time**If you are pursuing your education or taken any distance education course then we cannot hire you.**_ - Handle calls from customers or clients and provide them with a solution to their queries. Giving a resolution to the customers or clients should be the whole and sole responsibility. - The executive will be only single point contact for customers so the...
-
Process Associate
17 hours ago
Chandrasekharpur, Bhubaneswar, Orissa, India Jobeefie pvt Ltd Full timeProcess Associate - Fresher or Experience - Strong aptitude for learning system software and product specific information - Strong analytical skills - Good English Comprehension skills - Ability to multitask with Keyboard shortcut skills - Having good hands on to computer typing Skills with a speed of 30WPM and 90% Accuracy. - Should be comfortable working...
-
Customer Support Associate
3 days ago
Bhubaneshwar, Bhubaneswar, Orissa, India MyRx: Health With Care Full time**MBA & B. Tech can apply**: - **Freshers & Expereinced can apply**: - **Strong communication skills in English & Hindi**: - **Handle Customers problem**: - **Basic understanding of Technology**: - **Knowledge of Leads & Sales**: - **Troubleshooting Problems**: - **Work From Office** **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**:...
-
Customer Support Associate
3 days ago
Satyanagar, Bhubaneswar, Orissa, India SOURCBOX SOLUTION Full time**Responsibilities**: - Handling inbound and outbound calls, following up on inquiries and databases. - Performing counselling for interested clients by making outbound calls. - Scheduling meetings with counsellors (Virtual or Personal). - Converting positive clients into registration. - Create profile and document verification for registered...
-
Customer Support
3 days ago
Bhubaneswar, Orissa, India 10x Growth Accelerator Full timeCustomer Support - For experienced with good English - _______ Answering the interview call is essential. If you can't commit, please don't apply. You will receive a brief interview call within 3-5 days, so please stay alert. If selected, you must attend an AMCAT and WALK-IN interview in Bhubaneswar, Proficient or Excellent English & Confidence...