Customer Support Executive

We are looking for a proactive and customer focused Customer Support Executive to join our team. In this role, you will be responsible for handling customer queries, resolving issues, and ensuring a high level of customer satisfaction through various communication channels (email, chat, calls, or ticketing systems).Key Responsibilities:•Respond promptly...

Male Candidate Remote but base location should be AngulStrong working knowledge of the Microsoft Office Suite products(MS Word and Excel etc.)Experience as a Customer Support Specialist or similar CS roleFamiliarity with school ERP domainExperience in using help desk software and remote support toolsExcellent communication and problem-solving...

_Bankify Technologies is a financial technology company specializing in providing innovative banking solutions to customers. We are seeking highly motivated and talented individuals to join our team as Telecallers. As a Telecaller, you will be responsible for engaging with potential customers over the phone, providing information about our products and...

Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...

**Key Responsibilities**: - Handle and resolve customer complaints and technical issues in a timely manner. - Maintain accurate records of customer interactions using the support ticketing system - Escalate complex issues to the appropriate internal teams. - Follow up with customers to ensure their issues are resolved satisfactorily. - Provide product /...

**Customer Support Executive - Inbound Voice Process** **Location**:Bhubaneswar (Work from Office) Shift: 24/7 Rotational (Female shift window: 7 AM - 9 PM) Working Days: 6 days/week | 9-hour shifts **Key Responsibilities**: - Handle inbound/outbound customer calls - Resolve queries and provide accurate information - Document interactions and escalate...

**If you are pursuing your education or taken any distance education course then we cannot hire you.**_ - Handle calls from customers or clients and provide them with a solution to their queries. Giving a resolution to the customers or clients should be the whole and sole responsibility. - The executive will be only single point contact for customers so the...

**POSITION: CUSTOMER CARE EXECUTIVE** **SALARY : UPTO 35K (NEGOTIABLE)** **EXPERIENCE: 3YR+** RESPONSIBILITY - Provide accurate information about products, services, and company policies to customers. - Address and resolve customer complaints and issues promptly and effectively. - Escalate complex or unresolved issues to the appropriate department or...

**Job Title: Customer Support Executive - Inbound Voice Process** **Location**:Bhubaneswar (Work from Office) Shift: 24/7 Rotational (Female shift window: 7 AM - 9 PM) Working Days: 6 days/week | 9-hour shifts **Key Responsibilities**: - Handle inbound/outbound customer calls - Resolve queries and provide accurate information - Document interactions and...

Job Title: Customer Care Executive Department: Customer Support / Client Services Reports to: Customer Service Manager / Team Lead Job Summary: The Customer Care Executive is the initial point of contact for customers, addressing inquiries, complaints, and disseminating information on products and services. The role plays a critical part in establishing...