Customer Support Executive
24 hours ago
**Key Responsibilities**:
- Handle and resolve customer complaints and technical issues in a timely manner.
- Maintain accurate records of customer interactions using the support ticketing system
- Escalate complex issues to the appropriate internal teams.
- Follow up with customers to ensure their issues are resolved satisfactorily.
- Provide product / service - related information and assist with on-boarding or usage guidance.
- Collaborate with internal teams (Sales, Product, and Technical) to address customer needs.
- Ensure high levels of customer satisfaction by providing excellent support.
Pay: Up to ₹300,000.00 per year
**Benefits**:
- Health insurance
- Provident Fund
Work Location: In person
Application Deadline: 05/08/2025
Expected Start Date: 12/08/2025
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