Director — Therapist Market Growth

Job Title:
Director — Therapist Market Growth

Location:
Delhi, India (In-Office or Hybrid)

Job Type:
Full-Time | National Leadership Role

Reports to:
Country Lead — CLS India / Executive Board (CLS Canada)

Type:
Full-Time

Direct Reports:
17 Regional Partnership Managers (170 territories)

This role offers national influence, legacy leadership, and long-term growth opportunity.

About Certified Listeners Society (CLS)

Certified Listeners Society (CLS) is a global nonprofit dedicated to providing free emotional support to people in need through trained volunteers, AI-powered tools, and culturally contextual wellness programs. With over 1.8 million people served globally and 300,000+ chats annually, CLS is expanding its impact in India.

CLS India will become one of the largest wellness and volunteer hubs in the country. We are now hiring our first
Director — Therapist Market Growth
to lead this transformative effort.

India Website:

Global Website:

LinkedIn:

About the Role

The Director — Therapist Market Growth is responsible for expanding the CLS therapist network across India. This role drives the acquisition, enrollment, onboarding, and activation of therapists who want to build a meaningful emotional-support practice under the Certified Listeners brand and system.

You will lead the therapist growth function end-to-end — building the funnel, managing the acquisition cycle, supporting onboarding, and ensuring therapists are set up to succeed in their license territory.

This is a mission-aligned commercial role — blending purpose, growth leadership, and operational execution.

Key Responsibilities

Therapist Acquisition & Market Growth

·       Build and execute the national therapist acquisition strategy

·       Lead the funnel from lead generation to enrollment and activation

·       Drive conversion through webinars, digital outreach, events, and direct engagement

·       Manage pipeline performance and daily/weekly targets

Territory Expansion & Network Development

·       Expand therapist presence across CLS' territory structure

·       Support rollout of local therapist-led support hubs across India

·       Identify priority cities and university regions for expansion

Onboarding & Activation

·       Coordinate smooth onboarding for new therapist partners

·       Ensure therapists complete training and launch successfully

·       Track activation timelines and remove barriers in first 30–60 days

Performance & Reporting

·       Build dashboards for funnel performance, activation, and program health

·       Deliver weekly reporting to Country Lead

·       Manage (and eventually hire/manage) regional growth associates

Community & Ecosystem Development

·       Build relationships with universities, therapist associations, and training institutes

·       Represent CLS India in mental-health and counseling forums

·       Ensure ethical, empathetic, and supportive therapist relationships

What Success Looks Like

·       Therapist enrollment targets achieved monthly

·       High therapist activation rate in first 60 days

·       Strong retention and satisfaction scores

·       Scalable playbook and acquisition process in place

·       Territory penetration across metro & key tier-2 markets

·       Positive reputation & trust in therapist community

Ideal Candidate Profile

Experience

· years in sales, business development, or market expansion

·       Experience in
health-tech, ed-tech, coaching platforms, or professional service networks
preferred

·       Experience selling to or onboarding
individual professionals
is a strong advantage

·       Exposure to mental-health or wellness ecosystem is a plus (not mandatory)

Skills & Competencies

·       Proven B2C sales funnel leadership

·       Strong communication & influence skills

·       CRM discipline and conversion optimization mindset

·       Ability to build scalable systems & playbooks

·       Structured, steady, ethical, and mission-driven approach

Personal Attributes

·       Purpose-driven, empathetic, and psychologically mature

·       Calm, consistent, and disciplined executor

·       Not "pushy sales" — relationship-based, trust-based approach

·       Excited by building something new in India's emotional-support landscape

Compensation

Competitive compensation with performance incentives, aligned with national leadership roles and reporting structure. (Exact range based on experience; incentive tied to therapist acquisition & activation performance.)

Growth Path

High-performance in this role leads to:

·       
Head of Therapist Network — India
, OR

·       
VP — Market Expansion & Licensing

How To Apply:

·       
Please send your CV and a short cover letter with subject line: Director — Therapist Market Growth.

On your short cover letter, let us know,
"What does accessible emotional support mean for India,

and how would you build the ecosystem for it?"