
Customer Care Executive
20 hours ago
Job Title: Customer Care Executive
Location: Surat
About the Role:
We are looking for a proactive and customer-focused individual to join our team as a Customer Care Executive. The role involves assisting clients with their queries related to stock market services, guiding them through processes, and ensuring a positive customer experience.
Key Responsibilities:
- Act as the first point of contact for client inquiries.
- Explain trading procedures, account details, and product features in simple terms.
- Resolve client complaints with professionalism and accuracy.
- Maintain accurate records of client interactions.
- Collaborate with internal teams to provide quick solutions.
Qualifications:
- Graduate in any stream (Finance/Commerce background is an advantage).
- Freshers can apply; prior customer care experience is a plus.
- Strong communication and listening skills in Gujarati, Hindi, and English.
- Basic understanding of financial markets preferred.
Perks:
- Salary + Incentives
- Training on stock market basics
- Supportive work culture with growth opportunities
Job Type: Full-time
Pay: ₹10, ₹18,000.00 per month
Benefits:
- Provident Fund
Work Location: In person
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