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Customer Care Executive

2 weeks ago

Utran Surat Gujarat, India Actiza Pharmaceutical Pvt. Ltd. Full time

**Job Summary**:
**We're seeking a customer-focused and empathetic male Customer Care Executive to join our night shift team.** As a Customer Care Executive, you'll be responsible for providing exceptional customer service, resolving customer queries, and ensuring customer satisfaction during night shift hours.

**Key Responsibilities**:

- Resolve customer complaints and issues in a timely and professional manner
- Provide product/service information and recommendations
- Document customer interactions and feedback
- Collaborate with internal teams to resolve customer issues

**Requirements**:

- Excellent communication and interpersonal skills
- Ability to work in a fast-paced night shift environment
- Strong problem-solving and conflict resolution skills
- Empathy and patience in dealing with customers
- Ability to work independently and as part of a team

**Skills**:

- Strong verbal and written communication skills
- Familiarity with customer service software and tools
- Ability to multitask and manage multiple customer interactions
- Knowledge of product/service offerings

Shift Details**:

- Night shift hours: [9 PM to 6 AM]**

**What We Offer**:

- Competitive salary and benefits package
- Opportunity to work with a dynamic team
- Professional development and growth opportunities
- Collaborative and supportive work environment

**How to Apply**:
**WP No. - +91 9327625007 (HR)**

**Location - 405, Royal Square, VIP Circle, Uttran, Surat - 394105**

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹25,000.00 per month

**Benefits**:

- Leave encashment

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9327625007