
Customer Care Executive
5 days ago
**Job Title**: Customer Care Executive
**Company Name **:InfinityBrains
**Job Type **:Full-Time
**Location **:Surat( On-Site )
**Key Responsibilities**:
- **Issue Resolution**: Investigate and resolve customer complaints, concerns, or problems with products and services.
- **Product Knowledge**: Investigate and resolve customer complaints, concerns, or problems with products and services.
- **Communication**:Maintain a positive and empathetic tone in challenging situations.
- **Customer Feedback**:Gather and analyze customer feedback to identify areas for improvement.
**Requirements**:
- **Education**: High school diploma or equivalent; additional education or training in customer service is a plus.
- **Experience**: Previous experience in customer service or a related field is preferred.
- **Communication Skills**: Excellent verbal and written communication skills.
- **Problem-solving**: Strong analytical and problem-solving skills to address customer issues effectively.
- **Multitasking**: Ability to handle multiple tasks simultaneously while maintaining attention to detail.
**Salary**: 15000 to negotiable
**Whatsapp Contact**:9173544779
Pay: From ₹15,000.00 per month
Schedule:
- Day shift
Work Location: In person
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