Customer Care Executive
24 hours ago
**Designation**: Customer Care Executive - Pharma Warehouse
**Location**: Ethics Group, Plot. A-23/2&A-24/1, Ichhapore - Bhatpore GIDC, Ichhapore, Surat - 394510
**Experience**: 1-4 years (preferably in Pharma / 3PL / Logistics)
**Salary**: 16k to 20k inhand + PF + Medical + Lunch
**Key Responsibilities**:
**Customer Coordination**
- Communicate with clients regarding order status, dispatch updates, and delivery timelines.
- Address issues related to short supply, damaged goods, or delayed shipments.
- Maintain a professional and polite tone in all client interactions.
**Mailing & Documentation**
- Share daily dispatch and inventory reports with clients and internal teams.
- Maintain proper records of communication and service requests.
**Excel & Reporting**
- Prepare and update daily/weekly MIS reports (inward, outward, and stock summary).
- Use Excel functions (VLOOKUP, Pivot Table, Filters) for data accuracy and analysis.
- Coordinate with warehouse teams to ensure data reflects real-time stock positions.
**Team Coordination**
- Work closely with the warehouse, billing, and dispatch teams for smooth order execution.
- Escalate unresolved issues to the operations manager or relevant department.
**Compliance & Accuracy**
- Ensure all entries and reports are error-free and up to date.
- Support audit and documentation processes as required.
**Skills & Qualifications**:
- Graduate in any discipline.
- At least 6 month of experience as a customer care executive.
- Experience of **MS Excel**.
**mobile**:7984819502
**Job Types**: Full-time, Permanent
Pay: ₹16,000.00 - ₹20,000.00 per month
**Benefits**:
- Food provided
- Health insurance
- Provident Fund
Work Location: In person
-
Customer Care Executive
3 days ago
Ichchhapor, Surat, Gujarat, India ethics group of companies Full time ₹ 1,92,000 - ₹ 2,40,000 per yearDesignation: Customer Care Executive – Pharma WarehouseLocation: Ethics Group, Plot. A-23/2&A-24/1, Ichhapore - Bhatpore GIDC, Ichhapore, Surat – 394510Experience: 1–4 years (preferably in Pharma / 3PL / Logistics)Salary: 16k to 20k inhand + PF + Medical + LunchKey Responsibilities:Customer CoordinationCommunicate with clients regarding order status,...
-
Customer Care Executive
1 week ago
Surat, Gujarat, India Royal Staffing Services Full time**Full Time Job (8 Hours)** Surat Gujarat India **Customer Care Executive - Surat**: **Information Technology (IT)**: - Hiring Now - Customer Care Executive - Location: L.P. Savani, Surat - Industry: IT (Import/Export) - Work Hours: 10:00 AM - 8:00 PM - Salary: ₹15,000 per month - Call: 7863804249 - Office Address: 2nd Floor, UK Corner, Palanpur...
-
Customer Care Executive
4 weeks ago
Surat, Gujarat, India IROJGAR Full timewe have vacant of 22 customer care executive jobs in surat gujarat computer operator for freshers educational qualification higher secondary diploma professional degree llm dnb icwa integrated pg skill computer operator etc Experience 0 - 6 Years No of Openings 22 Education Diploma Diplomate of National Board 12th Pass I C W A Integrated PG LLM M A M C H M D...
-
Customer Care Executive
6 days ago
Surat, Gujarat, India Redjinni Industries Pvt Ltd Full time**Job Title**: Customer Care Executive **Company Name **:InfinityBrains **Job Type **:Full-Time **Location **:Surat( On-Site ) **Key Responsibilities**: - **Issue Resolution**: Investigate and resolve customer complaints, concerns, or problems with products and services. - **Product Knowledge**: Investigate and resolve customer complaints, concerns, or...
-
Customer Care Executive
24 hours ago
Utran, Surat, Gujarat, India Actiza Pharmaceutical Pvt. Ltd. Full time**Job Summary**: **We're seeking a customer-focused and empathetic male Customer Care Executive to join our night shift team.** As a Customer Care Executive, you'll be responsible for providing exceptional customer service, resolving customer queries, and ensuring customer satisfaction during night shift hours. **Key Responsibilities**: - Resolve customer...
-
Customer Care Executive
2 weeks ago
Surat, Gujarat, India SADARIYA INTERNATIONAL Full time**Job Brief** A Customer Care Executive, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. **Roles and Responsibilities**: - Manage large amounts of incoming phone calls. - Identify and assess customers’ needs to achieve...
-
Customer Care Executive
6 days ago
Surat, India Growder Technovations Private Limited Full timeRole: Customer Care Executive (2-5 Yrs Exp) Job Location : Surat **Customer Care Executive Responsibilities**: - Offer a best customer support or customer care. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service...
-
Customer Care Executive
2 weeks ago
Surat, Gujarat, India Royal Staffing Services Full time ₹ 84,000 - ₹ 3,00,000 per yearFull Time Job (8 Hours)SuratGujaratIndiaCustomer Care Executive - SuratInformation Technology (IT)Job DescriptionHiring Now – Customer Care ExecutiveLocation: L.P. Savani, SuratIndustry: IT (Import/Export)Work Hours: 10:00 AM – 8:00 PMSalary: ₹15,000 per monthLocal candidates preferredApply now and join a growing IT teamCall: Email: Office Address: 2nd...
-
Customer Care Executive
5 days ago
Surat, Gujarat, India ADVIKA Full timeCustomer care service experience will be preferable. Job - Customer Feedback Report manage. Good knowledge of Excel. Immediate joiner preferred Minimum HSC will be qualified. **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹23,000.00 per month Schedule: - Day shift **Experience**: - Customer service: 1 year (required)
-
Customer Care Executive
6 days ago
Pal Gam, Surat, Gujarat, India BLUE MOUNTAIN RESORT AND HOSPITALITY LLP Full timeconducting customer satisfaction surveys to understand what areas of the company's services need improvements. - dealing with customer issues and churning out an easy-to-follow solution. - establishing a positive rapport with all clients and customers in person or via phone. - forming reports based on customer satisfaction statistics and helping their team...