Customer Care Executive

6 days ago

Piplod Surat Gujarat, India IDP Education Ltd Full time

As a Customer Care Executive in the education industry, you will be an essential part of our team, ensuring that our students have a positive experience with our institution. Your responsibilities will include:

- **Student Support**: Providing guidance and assistance to students
- **Problem Resolution**: Addressing and resolving student and parent concerns in a professional and efficient manner.
- **Administrative Support**: Assisting with administrative tasks related to student records and daily walk in sheet preparation

**Requirements**:

- Bachelor's degree in Education, Business, or a related field is preferred.
- Excellent communication and interpersonal skills.
- Patience and a strong customer service orientation.
- Ability to empathize with visitors.
- Strong organizational and administrative skills.
**- Application Deadline: the sooner the better (contact 9650877500)**

IDP Education is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employee

**Job Types**: Full-time, Permanent, Fresher

**Salary**: From ₹25,000.00 per month

**Benefits**:

- Health insurance
- Paid time off
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Quarterly bonus

Ability to commute/relocate:

- Piplod, Surat, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9650877500

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