Customer Care Executive

Role: Customer Care Executive (2-5 Yrs Exp) Job Location : Surat **Customer Care Executive Responsibilities**: - Offer a best customer support or customer care. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service...

**Job Title**: Customer Care Executive **Company Name **:InfinityBrains **Job Type **:Full-Time **Location **:Surat( On-Site ) **Key Responsibilities**: - **Issue Resolution**: Investigate and resolve customer complaints, concerns, or problems with products and services. - **Product Knowledge**: Investigate and resolve customer complaints, concerns, or...

Answer inbound/outbound calls professionally & provide information about products/services take/cancel orders - Keep records of customer interactions/transactions, details of enquiries, complaints/comments, as well as actions taken - Good verbal communication skills in English, Hindi & Local language - Prior experience in efficiently handling customer...

conducting customer satisfaction surveys to understand what areas of the company's services need improvements. - dealing with customer issues and churning out an easy-to-follow solution. - establishing a positive rapport with all clients and customers in person or via phone. - forming reports based on customer satisfaction statistics and helping their team...

As a Customer Care Executive at Fuaark, you will be responsible for providing exceptional customer service to our clients via calls and WhatsApp channels. Your role will be crucial in ensuring customer satisfaction by addressing inquiries, resolving issues, and analyzing customer requirements. We are looking for individuals who are passionate about...

Creating detailed customer care protocol to be followed by all customer care staff Analyzing customer data and communication to adjust customer care strategy Training customer care staff on customer service protocol Building relationships with customer care team members to maximize team productivity Monitoring customer and staff interactions using client...

As a Customer Care Executive in the education industry, you will be an essential part of our team, ensuring that our students have a positive experience with our institution. Your responsibilities will include: - **Student Support**: Providing guidance and assistance to students - **Problem Resolution**: Addressing and resolving student and parent concerns...

Calling to Existing customers for feedback Data management Coordination with Internal Team Taking care of Sales operation Data entry in google sheet, Excel Pay: ₹13,000.00 - ₹16,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental Pay: - Quarterly bonus **Language**: - Hindi (preferred) - English...

Votiko Solutions Private Limited - Cultivating Careers, Bridging Talent Across BordersType: International BPO Call CenterPosition: Call Center ExecutivesStart Your Professional Adventure Embrace Remote Work - Unlocking Opportunities Across the NationAbout Us: Join an exciting journey with Votiko Solutions Private Limited, a prominent entity in the BPO...

WHAT'S THE ROLE? An Implementation & Care Executive will assist in growing and supporting a new software product and service with local, regional, and global partners at Hilti. As part of the Design Optimal Solution phase with the customer this individual will work directly with the Software Field Specialist and customer to define the optimal implementation...