Customer Care Executive

21 hours ago

Surat, India BLUE MOUNTAIN RESORT AND HOSPITALITY LLP Full time

conducting customer satisfaction surveys to understand what areas of the company's services need improvements.
- dealing with customer issues and churning out an easy-to-follow solution.
- establishing a positive rapport with all clients and customers in person or via phone.
- forming reports based on customer satisfaction statistics and helping their team to develop new skills.
- helping customers choose the right product for their requirements and budget.
- interacting with customers to ensure they have a desirable and shareable experience.
- Computer skills.
- A customer care executive tends to act as a link-man between a company and its customers and resolves any such queries generated by its customers or clients with efficiency.

**Salary**: ₹10,000.00 - ₹18,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Morning shift

Ability to commute/relocate:

- Piplod, Surat, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

**Speak with the employer**

+91-XXXXXXXXXX

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