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Customer Care Executive

2 weeks ago

Surat Gujarat, India Infinitybrains Full time

**Job Title**: Customer Care Executive(Only for Female)

**Company Name **:InfinityBrains

**Job Type **:Full-Time

**Location **:Surat( On-Site )

**Key Responsibilities**:

- **Issue Resolution**: Investigate and resolve customer complaints, concerns, or problems with products and services.
- **Product Knowledge**: Investigate and resolve customer complaints, concerns, or problems with products and services.
- **Communication**:Maintain a positive and empathetic tone in challenging situations.
- **Customer Feedback**:Gather and analyze customer feedback to identify areas for improvement.

**Requirements**:

- **Education**: High school diploma or equivalent; additional education or training in customer service is a plus.
- **Experience**: Previous experience in customer service or a related field is preferred.
- **Communication Skills**: Excellent verbal and written communication skills.
- **Problem-solving**: Strong analytical and problem-solving skills to address customer issues effectively.
- **Multitasking**: Ability to handle multiple tasks simultaneously while maintaining attention to detail.

**Salary**: 15000 to negotiable
**Whatsapp Contact**:9173544779

**Salary**: From ₹15,000.00 per month

Schedule:

- Day shift

Work Location: In person