Customer Care Executive
3 days ago
Job Title: Customer Care Executive (Female)
Job Role:
We are seeking a dedicated and proactive Customer Care Executive (Female) with Good English communication skills to manage customer interactions, order processing, and messaging through CRM. The ideal candidate will be customer-focused, detail-oriented, and capable of ensuring a smooth experience for clients from order placement to delivery.
Key Responsibilities:
Handle inbound and outbound calls to address customer queries and concerns.
Process customer orders accurately in the CRM system.
Send order confirmations, updates, and follow-up messages via phone, email, or WhatsApp. Maintain detailed records of customer interactions and transactions.
Resolve complaints professionally and escalate complex issues to the relevant department. Coordinate with the sales, operations, and logistics teams for timely order fulfilment.
Build and maintain positive customer relationships to enhance loyalty and repeat business.
Qualifications & Skills:
Minimum qualification: Graduate (Any discipline).
Fluent in spoken and written English.
Proven experience in customer service, call center, or a similar role preferred.
Proficient in MS Office and CRM software.
Strong interpersonal skills and a customer-first attitude.
Ability to work in a fast-paced environment with attention to detail.
Job Type: Full-time
Pay: ₹10, ₹20,000.00 per month
Work Location: In person
-
Customer Care Executive
2 weeks ago
Surat, Gujarat, India Royal Staffing Services Full time**Full Time Job (8 Hours)** Surat Gujarat India **Customer Care Executive - Surat**: **Information Technology (IT)**: - Hiring Now - Customer Care Executive - Location: L.P. Savani, Surat - Industry: IT (Import/Export) - Work Hours: 10:00 AM - 8:00 PM - Salary: ₹15,000 per month - Call: 7863804249 - Office Address: 2nd Floor, UK Corner, Palanpur...
-
Customer Care Executive
2 weeks ago
Surat, Gujarat, India Redjinni Industries Pvt Ltd Full time**Job Title**: Customer Care Executive **Company Name **:InfinityBrains **Job Type **:Full-Time **Location **:Surat( On-Site ) **Key Responsibilities**: - **Issue Resolution**: Investigate and resolve customer complaints, concerns, or problems with products and services. - **Product Knowledge**: Investigate and resolve customer complaints, concerns, or...
-
Customer Care Executive
4 days ago
Surat, Gujarat, India Infinitybrains Full time**Job Title**: Customer Care Executive(Only for Female) **Company Name **:InfinityBrains **Job Type **:Full-Time **Location **:Surat( On-Site ) **Key Responsibilities**: - **Issue Resolution**: Investigate and resolve customer complaints, concerns, or problems with products and services. - **Product Knowledge**: Investigate and resolve customer...
-
Customer Care Executive
4 days ago
Surat, Gujarat, India Redjinni Industries Pvt Ltd Full time**Job Title**: Customer Care Executive **Company Name **:InfinityBrains **Job Type **:Full-Time **Location **:Surat( On-Site ) **Key Responsibilities**: - **Issue Resolution**: Investigate and resolve customer complaints, concerns, or problems with products and services. - **Product Knowledge**: Investigate and resolve customer complaints, concerns, or...
-
Customer Care Executive
4 days ago
Udhana, Surat, Gujarat, India HD Placement Full time**Job Summary**: **Key Responsibilities**: - Handle inbound and outbound calls to address customer queries and concerns. - Process customer orders accurately in the CRM system. - Maintain detailed records of customer interactions and transactions. - Resolve complaints professionally and escalate complex issues to the relevant department. - Coordinate with...
-
Customer Care Executive
2 days ago
Surat, Gujarat, India LIFTOR Full timeAs a **Customer Care Executive** at LIFTOR, you will play a vital role in managing communication between customers, service partners (drivers), and internal teams. You’ll ensure smooth day-to-day operations, quick problem resolution, and high customer satisfaction. **Key Responsibilities**: - **Customer Interaction**: Handle incoming/outgoing calls and...
-
Customer Care Executive
6 days ago
Utran, Surat, Gujarat, India Actiza Pharmaceutical Pvt. Ltd. Full time**Job Summary**: **We're seeking a customer-focused and empathetic male Customer Care Executive to join our night shift team.** As a Customer Care Executive, you'll be responsible for providing exceptional customer service, resolving customer queries, and ensuring customer satisfaction during night shift hours. **Key Responsibilities**: - Resolve customer...
-
Customer Care Executive
6 days ago
Ichchhapor, Surat, Gujarat, India Ethics Group of Companies Full time**Designation**: Customer Care Executive - Pharma Warehouse **Location**: Ethics Group, Plot. A-23/2&A-24/1, Ichhapore - Bhatpore GIDC, Ichhapore, Surat - 394510 **Experience**: 1-4 years (preferably in Pharma / 3PL / Logistics) **Salary**: 16k to 20k inhand + PF + Medical + Lunch **Key Responsibilities**: **Customer Coordination** - Communicate with...
-
Customer Care Executive
2 weeks ago
Surat, India Growder Technovations Private Limited Full timeRole: Customer Care Executive (2-5 Yrs Exp) Job Location : Surat **Customer Care Executive Responsibilities**: - Offer a best customer support or customer care. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service...
-
Customer Care Executive
1 week ago
Surat, Gujarat, India ADVIKA Full timeCustomer care service experience will be preferable. Job - Customer Feedback Report manage. Good knowledge of Excel. Immediate joiner preferred Minimum HSC will be qualified. **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹23,000.00 per month Schedule: - Day shift **Experience**: - Customer service: 1 year (required)