Customer Support Executive

1 day ago

Lucknow, Uttar Pradesh, India Clickretina Full time ₹ 3,00,000 - ₹ 6,00,000 per year

Job Description:

We are looking for a Customer Support Executive (Fresher & Exp both can apply).

  • We strongly encourage people who are interested in the role to apply.
  • To be considered for this role, you should have good communication & writing skills, they're patient, empathetic, and passionately communicative.
  • Problem-solving also comes naturally to customer care specialists.
  • They are confident at troubleshooting and investigating if they don't have enough information to answer customer questions or resolve complaints.
  • Monitoring, decision-makers are interested in learning more about.
  • Knowledge of Excel should be good.
  • Male/Female, anyone can apply.

Qualification:

  • Strong communication skills
  • Possess a proactive strategy for assistance
  • The capacity to adhere to deadlines
  • Product knowledge
  • Time management skills
  • Strong communication skills, including active listening and clear articulation
  • Ability to solve problems, alleviate conflicts, and escalate tactfully
  • Ability to multitask, manage time, and prioritise
  • Ability to work individually and as a team member

Benefits:

  • Opportunity to work with a dynamic and talented team in a collaborative environment.
  • Career growth and development opportunities within the company.
  • Access to training and resources to enhance skills and stay updated with industry trends.

Job Types: Full-time, Permanent, Fresher

Work Location: In person

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