Senior Work Force Management Executive
2 weeks ago
Roles and Responsibilities
- Manage day-to-day operations of the team, ensuring efficient scheduling and planning of resources.
- Develop and maintain accurate forecasts to ensure effective capacity planning and resource allocation.
- Collaborate with stakeholders to identify areas for improvement and implement process enhancements.
- Analyze data to optimize staffing levels, reduce costs, and improve customer satisfaction.
- Provide exceptional customer service by responding promptly to queries from customers.
Desired Candidate Profile
- 0-3 years of experience in WFM Planning & Scheduling or related field (BPO/Call Centre).
- Strong understanding of Capacity Planning, RTA (Real-Time Analysis), and Scheduling principles.
- Proficiency in using WFM tools such as Workforce Management Systems (WMS) software.
-
Work Force Management Manager
1 week ago
Lucknow, Uttar Pradesh, India Startek (Aegis Customer Support Services Pvt. Ltd.) Full time ₹ 20,00,000 - ₹ 25,00,000 per yearRoles and Responsibilities* Manage workforce planning, forecasting, and capacity planning to ensure optimal resource allocation.* Oversee real-time analysis (RTA) and rostering to minimize overtime and optimize labor costs.* Collaborate with stakeholders to identify areas for process improvement and implement changes.* Develop and maintain accurate demand...
-
Senior Executive
5 days ago
Lucknow, Uttar Pradesh, India NEXUS CONSULTING SOLUTIONS Full time ₹ 18,00,000 - ₹ 24,00,000 per yearJob Title:Senior Executive – WFMLocation:LucknowVacancies:2CTC:4 LPAJob DescriptionWe are hiringSenior Executive – Workforce Management (WFM)for ourLucknow location. The candidate must have strong communication skills and prior experience inBPO operations with WFM exposure.Key ResponsibilitiesMonitor and manage real-time call center operations to ensure...
-
Senior Executive
1 week ago
Lucknow, Uttar Pradesh, India Airtel Full time ₹ 9,00,000 - ₹ 12,00,000 per yearSenior ExecutiveKey Deliverables • Strengthen the distribution and sales network by increasing the SIM & Data Selling Outlets to the maximum possible extent in the assigned territory. Ensure existing customers are adequately serviced • Understand the market demographics and drive sales strategy according to customer segments • Drive the basic...
-
Senior Executive Purchase
23 hours ago
Lucknow, Uttar Pradesh, India GoodEnough Energy Full time ₹ 12,00,000 - ₹ 36,00,000 per yearCompany DescriptionGoodEnough Energy is a leader in designing sustainable power solutions through its innovative Energy Storage Systems (ESS). The company focuses on delivering decentralized and highly efficient energy systems that maximize renewable energy use, reduce CO2 emissions, and enhance grid reliability. With a commitment to setting new standards in...
-
Regional Sales Head
6 days ago
Lucknow, Uttar Pradesh, India Go-Work Placement Services Full time ₹ 48,500 - ₹ 10,54,152 per yearWe are looking for a dynamic and results-driven State Head – Sales to lead our sales operations across the assigned state. The ideal candidate will bring strong experience in the Electricals domain, proven ability in team management, and expertise in driving revenue growth through market development, product launches, and effective credit control. Key...
-
Area Sales Manager, Sales Officer
7 days ago
Lucknow, Uttar Pradesh, India Imaginative Work Full time ₹ 9,00,000 - ₹ 12,00,000 per yearResponsibilities:* Manage distributor network for FMCG sales* Report on primary sales performance* Increase general trade sales through food products* Develop sales strategies for snacks, chocolate & confectioneryProvident fundHealth insurance
-
Sales executive, Senior Sales Executive
6 days ago
Lucknow, Uttar Pradesh, India Oliver Group of Companies Full time ₹ 6,00,000 - ₹ 12,00,000 per yearSales executive, Senior Sales ExecutiveCandidate having experience for 0 to 3 year in financial sector, telecom sector, retail & real estate sector.Roles & Responsibility1. Key responsibility would be to generate sales & market penetration.2. Qualification :- Bachelor degree in any discipline preferably MBA in sales/marketing.3. Location :- Lucknow & Eastern...
-
Senior Sales Manager
24 hours ago
Lucknow, Uttar Pradesh, India Real Estate Management Group Full time ₹ 12,00,000 - ₹ 36,00,000 per yearResponsibilities:* Lead residential & commercial sales strategies* Maximize revenue through effective marketing* Manage high-performing sales team* Close deals with clients & partners* Oversee real estate portfolio growthSales incentivesMobile bill reimbursements
-
Senior Social Media Manager
2 weeks ago
Lucknow, Uttar Pradesh, India Wildpunch Design Full time US$ 90,000 - US$ 1,20,000 per yearAbout the Role:As a Senior Social Media Account Manager at Wildpunch, you will be responsible for managing client accounts, driving brand strategy, and ensuring high-quality campaign execution. You'll collaborate with creative, content, and production teams to bring ideas to life and maintain strong client satisfaction throughout the project lifecycle.Key...
-
Senior Executive
1 week ago
Lucknow, Uttar Pradesh, India MicroSave Full time ₹ 12,00,000 - ₹ 36,00,000 per yearAbout UsMicroSave Consulting (MSC) is a boutique consulting firm that has, for 25 years, pushed the world towards meaningful financial, social, and economic inclusion. With over 300 staff of different nationalities and varied expertise, we are proud to be working in over 68 developing countries. We partner with participants in financial services, enterprise,...