General Manager
5 hours ago
Company Description
The Byke Group of Hotels and Resorts is one of India's rapidly-growing hospitality chains, with a presence in 11 states and 28 cities across the country. With 19 luxurious yet affordable hotels and resorts offering over 1400+ rooms, the group is renowned for its uniquely themed pure vegetarian culinary experiences. Combining traditional grandeur with modern amenities, we strive to provide a blend of homely warmth and luxury with every guest's stay. Guided by our philosophy of "Atithi Devo Bhavah," we aim to deliver unparalleled hospitality infused with Indian culture. Our dedicated team is committed to creating exceptional experiences for business and leisure travelers alike.
Role Description
This is a full-time, on-site role for a General Manager based in haridwar. The General Manager will oversee the daily operations of the hotel, including managing staff, monitoring budgets, ensuring guest satisfaction, and maintaining high service standards. Responsibilities include developing strategies for revenue growth, ensuring regulatory compliance, and coordinating with various departments to optimize efficiency. The role also involves addressing guest inquiries and complaints, improving operational procedures, and ensuring the highest quality of hospitality services.
Qualifications
- Leadership and Team Management skills, including the ability to supervise and motivate staff effectively
- Operational expertise in hotel management, with experience in housekeeping, front office, and food & beverage operations
- Strong Financial and Business Acumen, including budgeting, forecasting, and profit margin management
- Guest Relations and Customer Service skills to ensure exceptional client experiences
- Analytical and Decision-making skills for problem-solving and process optimization
- Proficiency in Hotel Management Software and Technology tools is a strong advantage
- Bachelor's degree in Hospitality Management, Business Administration, or related fields is preferred
- Previous experience in a managerial role within the hospitality industry is highly desirable
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