Techincal Support Executive

1 day ago


Remote, India miko Full time ₹ 1,000 - ₹ 3,81,850 per year

Miko is looking for a Tech Support Executive who possesses excellent communication skills, a strong tech background, and a passion for providing outstanding customer support. As a Tech Support Executive, you will play a crucial role in ensuring our customers have a seamless experience with our Miko robots. You will be responsible for addressing customer inquiries, resolving technical issues, and going the extra mile to exceed customer expectations.

Responsibilities:

  • Provide top-notch technical support to customers through various channels, including email, chat, and phone
  • Troubleshoot and resolve technical issues related to our IoT devices, ensuring prompt and accurate solutions
  • Collaborate with cross-functional teams to escalate and resolve complex technical problems
  • Document customer interactions and resolutions in our support system
  • Proactively identify and communicate recurring issues to the product and engineering teams for resolution
  • Stay up-to-date with product knowledge and updates to provide accurate and effective support
  • Assist in creating and updating support documentation and resources for customers
  • Demonstrate a strong customer-centric attitude and a commitment to resolving issues promptly

Requirements:

  • A bachelor's degree in a relevant field or equivalent work experience
  • 4-5 years of experience in technical support, preferably with IoT devices
  • Strong technical background with the ability to quickly grasp complex technical concepts
  • Excellent communication skills, both written and verbal
  • Proficiency in using support ticketing systems, with knowledge of Zendesk preferred
  • Ability to work effectively in a fast-paced startup environment
  • Ability to work remotely with limited supervision
  • Comfortable working night shifts as part of a rotational schedule
  • A proactive and problem-solving mindset with a dedication to customer satisfaction
  • Exceptional attention to detail and organizational skills

If you are a tech-savvy individual with a customer-centric attitude and a passion for solving technical challenges, we encourage you to apply for the Tech Support Executive position at Miko.

Job Types: Full-time, Permanent

Pay: ₹10, ₹31,885.40 per month

Benefits:

  • Health insurance
  • Paid time off
  • Provident Fund
  • Work from home

Work Location: Remote


  • PPC Executive

    2 days ago


    Remote, India Ighty Support Full time

    **Job Opening: Experienced Pay-Per-Click Specialist | Night Shift | Remote | Ighty Support** Are you an experienced Pay-Per-Click (PPC) specialist ready to take on a new challenge? Do you love the fast-paced world of digital marketing and have a knack for driving conversions? If so, we have the perfect opportunity for you. Ighty Support, a leading US-based...

  • Support Executive

    5 days ago


    Remote, India Booming Bulls Academy Full time ₹ 1,44,000 - ₹ 1,80,000 per year

    Job Title: Support ExecutiveDepartment: Customer SupportLocation: RemoteReporting To: Customer Support Manager⸻Job Summary:The Support Executive will be responsible for handling customer queries, resolving issues, and ensuring a smooth communication flow between clients and the company. The ideal candidate should be customer-focused, detail-oriented, and...

  • Support Executive

    1 day ago


    Remote, India EaseBize Fintech Full time ₹ 2,40,000 - ₹ 3,00,000 per year

    **Job Title:** Support Executives**Location:**- Work from Home**Employment Type:** Full-Time*Working Hours:** - 9:30am to 6:30pm (6 Days working)**Salary:** - 20,000 to 25,000**Gender* - Male & Female both are eligible**Job Summary:**We are hiring **Support Executives** to handle customer interactions and promote our products/services over the phone....


  • Remote, India APPNEURAL Pvt. Ltd. Full time

    Job Description: Executive Support (Sales Department) Position: Executive Support Intern - Sales Department Location: Remote Company: APPNEURAL Pvt. Ltd. **Job Type**: Full Time Duration: 3months (Unpaid) Job Summary: APPNEURAL Pvt. Ltd. is looking for a proactive and detail-oriented Executive Support Intern to assist the Sales Department. This...

  • IT Support Executive

    2 weeks ago


    Remote, India Next Unified Infotech Systems LLP Full time

    **ROLE DESCRIPTION**: The executive IT is responsible to. **DEPARTMENT DESCRIPTION**: The Medical and social support informatics is found at the intersection of healthcare and technology. It is where skills in both medical, social support and computer sciences come together to put technology to its best use in Patient Care in Clinical, Social support and...


  • Remote, India miko Full time ₹ 45,000 - ₹ 5,00,000 per year

    Miko is looking for a Tech Support Executive who possesses excellent communication skills, a strongtech background, and a passion for providing outstanding customer support. As a Tech SupportExecutive, you will play a crucial role in ensuring our customers have a seamless experience with ourMiko robots. You will be responsible for addressing customer...


  • Remote, India Capital Street fx Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    We are a dynamic trading company looking for a highly motivated and enthusiastic Customer Support Executive to join our team. As a Customer Support Executive you will be responsible for providing exceptional support to our customers, resolving their queries and ensuring their satisfaction.Job Responsibilities:Respond to customer inquiries via phone, email...


  • Remote, India Siya Infotech Solution Full time

    We’re looking for a customer support executive to join our team. As a customer support executive, you’ll be responsible for providing exceptional customer service to our clients. We’re looking for someone with excellent communication skills, a positive attitude, and a passion for helping others. In this role, you’ll work closely with our team to...


  • Remote, India MTechZilla Full time ₹ 3,50,000 - ₹ 4,50,000 per year

    About UsAt MTechZilla, we are passionate about building innovative tech solutions that empower businesses to thrive in the digital age. We're currently seeking an experienced Customer Support Executive to join our dynamic team.Role OverviewAs a Customer Support Executive, you will be responsible for helping our clients' customers solve their issues...


  • Remote, India Uttara consultancy Full time ₹ 1,80,000 per year

    We are looking forward Customer support executive with a good communication in Telugu and Hindi. Interested candidates with required skill can send your resume.Job Type: Full-timePay: From ₹15,000.00 per monthWork Location: Remote