Support Executive

4 days ago

Remote, India Booming Bulls Academy Full time ₹ 1,44,000 - ₹ 1,80,000 per year

Job Title: Support Executive

Department: Customer Support

Location: Remote

Reporting To: Customer Support Manager

⸻

Job Summary:

The Support Executive will be responsible for handling customer queries, resolving issues, and ensuring a smooth communication flow between clients and the company. The ideal candidate should be customer-focused, detail-oriented, and capable of managing multiple tasks efficiently.

⸻

Key Responsibilities:

  • Respond to customer inquiries via phone, email, chat, or in person in a timely and professional manner.

  • Provide accurate information about products, services, and company policies.

  • Resolve customer complaints or escalate complex issues to the appropriate department.

  • Maintain records of customer interactions, feedback, and actions taken.

  • Coordinate with sales, technical, and logistics teams to ensure customer satisfaction.

  • Prepare daily/weekly reports on customer support activities.

  • Follow up on pending issues and ensure timely resolution.

  • Assist in onboarding and training new customers when required.

  • Identify recurring problems and suggest process improvements.

⸻

Requirements:

  • Bachelor's degree in any discipline (Business, Commerce, or related field preferred).

  • 1–3 years of experience in customer support, operations, or a similar role.

  • Excellent communication skills (verbal and written).

  • Strong problem-solving and interpersonal skills.

  • Proficiency in MS Office, CRM tools, and email handling.

  • Ability to multitask, prioritize, and work under pressure.

  • A customer-first attitude with patience and empathy.

⸻

Preferred Skills (Optional):

  • Experience in using customer support software (e.g., Zendesk, Freshdesk, or similar).

  • Basic understanding of sales or after-sales processes.

  • Fluency in regional languages.

Job Type: Full-time

Pay: ₹12, ₹15,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance

Experience:

  • Customer support: 1 year (Required)

Work Location: Remote

  • Techincal Support Executive

    13 hours ago

    Remote, India miko Full time ₹ 1,000 - ₹ 3,81,850 per year

    Miko is looking for a Tech Support Executive who possesses excellent communication skills, a strong tech background, and a passion for providing outstanding customer support. As a Tech Support Executive, you will play a crucial role in ensuring our customers have a seamless experience with our Miko robots. You will be responsible for addressing customer...

  • IT Support Executive

    4 days ago

    Remote, India Next Unified Infotech Systems LLP Full time

    **ROLE DESCRIPTION**: The executive IT is responsible to. **DEPARTMENT DESCRIPTION**: The Medical and social support informatics is found at the intersection of healthcare and technology. It is where skills in both medical, social support and computer sciences come together to put technology to its best use in Patient Care in Clinical, Social support and...

  • Technical Support Executive

    12 hours ago

    Remote, India miko Full time ₹ 45,000 - ₹ 5,00,000 per year

    Miko is looking for a Tech Support Executive who possesses excellent communication skills, a strongtech background, and a passion for providing outstanding customer support. As a Tech SupportExecutive, you will play a crucial role in ensuring our customers have a seamless experience with ourMiko robots. You will be responsible for addressing customer...

  • Customer Support Executive

    2 weeks ago

    Remote, India Capital Street fx Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    We are a dynamic trading company looking for a highly motivated and enthusiastic Customer Support Executive to join our team. As a Customer Support Executive you will be responsible for providing exceptional support to our customers, resolving their queries and ensuring their satisfaction.Job Responsibilities:Respond to customer inquiries via phone, email...

  • Customer Support Executive

    4 days ago

    Remote, India MTechZilla Full time ₹ 3,50,000 - ₹ 4,50,000 per year

    About UsAt MTechZilla, we are passionate about building innovative tech solutions that empower businesses to thrive in the digital age. We're currently seeking an experienced Customer Support Executive to join our dynamic team.Role OverviewAs a Customer Support Executive, you will be responsible for helping our clients' customers solve their issues...

  • Support Executive

    2 weeks ago

    Remote, India Mobzway Technologies LLP Full time ₹ 2,40,000 - ₹ 7,20,000 per year

    We are looking for a **Support Executive** who can deliver excellent service to our customers in both English and Bengali. The ideal candidate will handle customer queries through calls, emails, and chat, ensuring a seamless and satisfying experience for every client interaction.Key Responsibilities* Handle incoming calls, emails, and chat messages from...

  • Customer Support Executive

    2 days ago

    Remote, India Uttara consultancy Full time ₹ 1,80,000 per year

    We are looking forward Customer support executive with a good communication in Telugu and Hindi. Interested candidates with required skill can send your resume.Job Type: Full-timePay: From ₹15,000.00 per monthWork Location: Remote

  • Customer Support Executive

    2 weeks ago

    Remote, India Brevistay Hospitality Pvt Ltd Full time

    **Brevistay is looking for a motivated and experienced Customer Support Executive to join our customer support department. The person will be responsible for driving superior customer support to customers through policies, procedures, and the setting of goals. You will be up-to-date on industry products and trends, and train staff...

  • Marketing Support Executive

    2 weeks ago

    Remote, India Remarkinfo Software Solutions Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    Remarkinfo Software Solution is looking for a motivated and enthusiastic Marketing Support Executive (Intern) for a 2-month internship. The selected candidate will assist in daily marketing tasks such as social media handling, data entry, online research, and supporting digital campaigns. This is a great opportunity for freshers or students to gain hands-on...

  • Customer Support Executive

    2 days ago

    Remote, India MTechZilla Full time ₹ 3,50,000 - ₹ 4,00,000 per year

    About UsAt MTechZilla, we are passionate about building innovative tech solutions that empower businesses to thrive in the digital age. We're currently seeking an experienced Customer Support Executive to join our dynamic team.Role OverviewAs a Customer Support Executive, you will be responsible for helping our clients' customers solve their issues...