Customer Support
5 days ago
We are hiring
Role: Customer Support Associate
Process: International Voice Process
Location: Hyderabad
Preferred candidate profile:
Education: Both Graduates and Undergraduates can apply
Experience: min 1 year in International Voice/Non-Voice/Blended (Customer Support) are eligible
Package: Max up to 5 LPA
Shifts: Willing to work in 24/7 rotational night shifts
Working Days: 5 day working, rotational Week Off
Age should be less than 35 years
Notice Period: looking for immediate Joiners (10 to 15 days can accept)
Role & responsibilities:
- Handle customer questions and concerns via phone, email, chat, or other communication channels.
- Troubleshoot problems and provide appropriate solutions or escalate complex issues to higher support levels.
- Accurately document customer interactions, feedback, and resolutions in the system.
- Deliver a positive customer experience by showing empathy, patience, and professionalism.
- Educate customers about features, usage, and updates of products or services.
Interested can contact HR, Sruthi. G on
(or)
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