Customer Support Executive
20 hours ago
Company Description
One of the leading in MNC
Role Description
This is a full-time, on-site role for a Customer Support Executive based in Hyderabad. The Customer Support Executive will handle day-to-day interactions with customers, provide excellent service to address their queries and concerns, and ensure a high level of customer satisfaction. Responsibilities include offering online and technical support, troubleshooting issues, and maintaining strong relationships with clients to create a seamless customer experience.
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Qualifications
- Proficiency in Customer Support, Customer Service, and Customer Satisfaction
- Experience in Online Support and Technical Support
- Strong communication, problem-solving, and interpersonal skills
- Ability to manage high-pressure situations calmly and effectively
- Knowledge of CRM tools or customer management systems is a plus
- Bachelor's degree or equivalent experience in a relevant field
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