D2C Operation Executive

Company Profile: Alimento Agro-Foods Pvt. Ltd.

Location- CSMT

About Us

Founded in 2017 by Prateek & Mugdha Bhagchandka, Alimento Agro Foods Pvt. Ltd. is on a mission to redefine the way India eats, creating a moment of delight in every bite.

With two powerhouse brands under our umbrella, were scaling to become a 500+ crore FMCG giant in next 5 years—with India as our launchpad and the world as our playground.

Our Brands

M.O.M – Meal of the Moment:

• India's most loved snacking & instant hot meal brand.

• From Poha & Biryani to Red Thai Curry Rice, we deliver home-style comfort with world- class convenience. Our range of better for you snacks is topping charts with Roasted flavored makhanas, flavored nuts and trail mixes, Ragi chips and authentic banana chips.

• Trusted across airlines, modern and general retail chains, and quick-commerce—creating millions of moments of delight every month.

Gimi Gimi:

• A bold new-age Korean food brand.

• From fiery ramyun to soulful kimchi flavors, we're bringing the spirit of Seoul street food to India.

• Positioned to capture the Gen-Z and millennial lifestyle movement.

Our Edge

• World-Class Manufacturing: Fully automated facility in Kota, Rajasthan, with zero human intervention.

• Omnichannel Distribution: Presence across airlines, 30,000 general trade stores, modern trade, e-commerce, and Q-commerce.

• Innovation at Core: Products built from consumer obsession + global benchmarking.

• People First: A culture where talent thrives, ideas win, and ownership is real.

Vision & Ambition

We're building the next FMCG powerhouse—an Indian brand that stands shoulder to shoulder with Nestl, Unilever, and Mondelez.

• Growth Target: From a thriving scale- up to a 500 crore+ company in the next few years.

• Rooted Play: Expanding our reach into deeper markets alongwith staying rooted in consumer love.

• Category Creation: Not just participating in trends, but creating them.

Life at Alimento

Joining us means:

+xWorking directly with visionary founders.

+x Being part of a young, driven, high-impact team.

+xGetting freedom + responsibility to build.

+x Seeing your work reach millions of consumers.

Quick Facts

• Founded: 2017

• Headquarters: Mumbai, India

• Manufacturing Hub: Kota, Rajasthan

• Brands: M.O.M – Meal of the Moment | Gimi Gimi

• First Milestone Target: 500 Cr FMCG by scaling across India & beyond

The Role: D2C Operations Executive

We are seeking a D2C Operations Executive to manage end-to-end order fulfilment across our D2C channels. The role focuses on ensuring smooth order processing, timely dispatches, inventory accuracy, and continuous improvement in delivery performance and RTO reduction.

What You'll Do

Order & Fulfilment Management

• Manage daily order processing across D2C platforms.
• Coordinate with warehouses and logistics partners to ensure on-time dispatch and delivery.
• Monitor and maintain SLAs, fill rates, order accuracy, and delivery timelines.

Inventory & System Sync

• Ensure real-time inventory synchronization between ERP systems and D2C platforms.
• Track stock movement, prevent overselling, and support demand planning and replenishment.
• Coordinate closely with supply chain and planning teams.

RTO & Exception Handling

• Monitor RTO, cancellations, and delivery-related exceptions.
• Analyze root causes and implement corrective actions to reduce RTO percentages.
• Handle customer escalations related to order fulfilment and delivery.

Partner Coordination & Reporting

• Liaise with third-party logistics (3PL) partners to resolve operational issues.
• Prepare daily and weekly MIS reports covering orders, dispatch, inventory, RTO, and SLA performance.

What We're Looking For

• 2–3 years of experience in D2C operations, e-commerce fulfilment, or order management (FMCG/Food preferred).

• Strong understanding of inventory management, dispatch processes, and last-mile delivery.

• Proficiency in ERP systems, dashboards, and Excel/Google Sheets.

• Strong problem-solving skills with the ability to work in a fast-paced environment.

Why Join Us

• Opportunity to work with a fast-growing FMCG brand with a strong digital presence.

• Creative freedom to experiment and bring fresh ideas to life.

• Supportive team environment that encourages innovation and learning.

• Exposure to diverse projects across multiple social media platforms.

• Chance to grow your career in a dynamic and rapidly evolving industry.