Operations D2C
5 hours ago
Location – Mumbai (Lower Parel)
About the Company:
Knya is a fast-growing D2C brand redefining healthcare apparel for modern professionals. We combine functionality, comfort, and aesthetics to serve a community that deserves more from their workwear. Our culture values ownership, experimentation, speed, and customer obsession.
Role Overview
We are looking for a Sr. Operations Executive to manage and optimize our end-to-end supply chain and operations. The ideal candidate will have strong experience in warehouse management, logistics, inventory, and process improvement, with a focus on cost efficiency and timely delivery. Key
Responsibilities
• Oversee day-to-day supply chain operations across D2C, B2C, and B2B channels.
• Manage warehouse operations – inbound, outbound, inventory control, RTV, and RTO.
• Ensure OTIF (On-Time In-Full) performance for all orders and dispatches.
• Handle order management systems (OMS) and warehouse management systems (WMS) to streamline processes.
• Coordinate with logistics partners to optimize first-mile, mid-mile, and last-mile deliveries.
• Identify, onboard, and manage vendors to ensure smooth and cost-effective logistics.
• Monitor and drive KPIs such as dispatch accuracy, delivery TAT, and cost per shipment.
• Implement SOPs and ensure compliance across supply chain functions.
• Provide data-driven insights for improving efficiency and reducing costs.
• Support cross-functional teams (Sales, Customer Service, Marketing) to ensure seamless operations.
Requirements
• 2–4 years of experience in operations/supply chain management, preferably in D2C/E commerce/FMCG/Retail.
• Strong knowledge of OMS/WMS systems (e.g., Vinculum, EasyEcom, Unicommerce).
• Hands-on experience in logistics management, warehouse operations, and vendor handling.
• Analytical and problem-solving mindset with data-driven decision-making skills.
• Excellent communication and stakeholder management abilities.
What We Offer
• Opportunity to be part of a high-growth D2C brand revolutionizing medical apparel in India.
• Dynamic, fast-paced work environment with end-to-end ownership.
• Exposure to cross-functional projects and learning opportunities.
Apply now by sharing your resume at to join our team.
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