Customer Service Manager

5 days ago


Ahmedabad, Gujarat, India Kotak Mahindra Bank Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Customer Service Manager-SUPPORT SERVICES-Customer Service

Customer Service Manager - Support Services-Customer Service

Job Role

End to End Resolution of Requests / Complaints , escalations received from the customers , regulators and senior Management with quality communication within the defined Turn around time.

Preparing weekly ,Fortnight and Monthly MIS

Complaint analysis to identify major areas of customer dissonance and suggesting ways to reduce them.

Job Requirements Graduate

Excellent written and oral communication skills

Eye for details

Proficient in MS Office applications

Prior experience of Customer Service in Retail Assets will be an added advantage

Should be a quick thinker and be able to communicate resolution/solutions to customers effectively

Strong interpersonal Skills

Knowledge of systems like Siebel, Core

Experience LevelMid Level

  • Ahmedabad, Gujarat, India Kotak Mahindra Bank Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Customer Service Manager - Support Services-Customer ServiceJob RoleEnd to End Resolution of Requests / Complaints , escalations received from the customers , regulators and senior Management with quality communication within the defined Turn around time.Preparing weekly ,Fortnight and Monthly MISComplaint analysis to identify major areas of customer...


  • Ahmedabad, Gujarat, India Nuvama Group Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionNuvama Group, formerly known as Edelweiss Wealth Management, is backed by over 25 years of trust and reputation in the Indian market. Strengthened by a global partnership with PAG, Nuvama offers a fresh perspective on wealth management. The company provides comprehensive and tailored solutions in wealth management, advisory, asset...

  • Customer Service

    7 days ago


    Ahmedabad, Gujarat, India ZURU Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Position OverviewThe Customer Service & Brand Engagement Team Lead will oversee the daily operations of ZURU's Customer Service, Influencer Coordination, and Social Media teams based in India. This role focuses on ensuring the team is hitting KPIs, maintaining service quality, and fostering seamless collaboration with the New Zealand-based Brand Engagement...


  • Ahmedabad, Gujarat, India Aayur Solutions LLC Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Company DescriptionAayur Solutions LLC is a U.S.-based medical billing and revenue cycle management company, serving dental, DME/HME, and pain management healthcare providers. Specializing in end-to-end medical billing services, insurance verification, claims submission, denial management, AR recovery, and coding support, we aim to reduce administrative...


  • Ahmedabad, Gujarat, India Kotak Mahindra Bank Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Customer Service Executive-SUPPORT SERVICES-Customer ServiceCustomer Service Manager - Support Services-Customer Service Job Role End to End Resolution of Requests / Complaints , escalations received from the customers , regulators and senior Management with quality communication within the defined Turn around time. Preparing weekly ,Fortnight and...

  • Customer Service

    2 weeks ago


    Ahmedabad, Gujarat, India LegalWiz Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Designation:Customer Service - Email & ChatResponsibilities:· Respond to customer queries in a timely and accurate way, viae-mail or chat· Identify customer needs and help customers use specific features· Analyse and report product malfunctions (for example, by testing different scenarios or impersonating users)· Update our internal databases with...


  • Ahmedabad, Gujarat, India TMC Business Assurance Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionTMC Business Assuranceis a leading certification, consulting, and auditing company based in Ahmedabad. We specialize in offering food safety, quality, social, and sustainability certification services. For more detail check outRole DescriptionThis is a full-time on-site role for a Customer Service Executive - CSE at TMC Business Assurance...


  • Ahmedabad, Gujarat, India Hetfy Software Solutions LLP ® Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Company Overview:Founded in 2016, previously known as E Solution Service, is an Indian company. We are a part of RexBrown UK and provide them with offshore e-commerce outsourcing.Hefty Software Solutions LLP is dedicated to providing the most up-to-date knowledge of industry practices and insight into emerging but practical and dependable solutions. Our team...


  • Ahmedabad, Gujarat, India SUNSHINE MANPOWER SOLUTION AND SERVICES Full time ₹ 3,75,000 per year

    Ahmedabad, Faridabad, KolkataLink CopiedRSS FeedJob Tittle - Customer Service Representative (Health Care Industry).Job Location - Ahmedabad , Faridabad , Kolkata.Experience - 2-3 years experience in sales / marketing and healthcare industry.Key Responsibilities –Providing correct & effective communication to existing & prospective customers about products...

  • Service Manager

    3 days ago


    Ahmedabad, Gujarat, India Parker's Consulting & Ventures Pvt. Ltd. Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionParker's Consulting & Ventures Pvt. Ltd. is one of the largest Corporate DSAs and fastest emerging Loan Distribution Companies in India. Founded in 2021 by Mr. Pankaj Shukla, we have a strong presence in over 100 cities and 15 states, with more than 150 branch offices. As a group, we hold a strong position in the banking and finance...