Service Manager

2 days ago

Ahmedabad, Gujarat, India Parker's Consulting & Ventures Pvt. Ltd. Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Company Description

Parker's Consulting & Ventures Pvt. Ltd. is one of the largest Corporate DSAs and fastest emerging Loan Distribution Companies in India. Founded in 2021 by Mr. Pankaj Shukla, we have a strong presence in over 100 cities and 15 states, with more than 150 branch offices. As a group, we hold a strong position in the banking and finance industry with 21 years of proven customer and business partner relationships. Our mission is to delight our customers and business partners continually.

Role Description

This is a full-time, on-site role located in Ahmedabad for a Service Manager. The Service Manager will be responsible for overseeing daily operations, managing service teams, ensuring customer satisfaction, and coordinating with other departments. The role involves maintaining service standards, developing team members, and implementing strategies for service improvement.

Qualifications

  • Experience in Service Management, Team Leadership, and Customer Relations
  • Strong organizational and multitasking skills
  • Understanding of the banking and finance industry
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Bachelor's degree in Business Administration, Finance, or related field
  • Experience with CRM software and service management tools is beneficial

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