Customer Service Associate in Mumbai

3 days ago


Mumbai Metropolitan Region, India Overseas education Consultant Full time ₹ 3,00,000 - ₹ 6,00,000 per year

Key Responsibilities

  • Make outbound calls to students and parents to explain services related to overseas education.
  • Understand student requirements and provide accurate information on courses, countries, universities, and visa processes.
  • Follow up consistently with leads generated through marketing campaigns, referrals, and walk-ins.
  • Schedule appointments for education counselors.
  • Maintain and update call records, lead status, and student information in the CRM system.
  • Meet daily/weekly/monthly call and lead conversion targets.
  • Maintain a professional and positive approach with all clients and team members.

About Company: With over 24 years of experience, over 10 locations throughout India & over 450 globally recognized universities affiliated with Envision, we can provide expert guidance & free international education counseling to help students achieve their career goals. Envision offers free personalized student placement services to the world's leading universities, colleges, & schools in the UK, USA, Canada, Australia, NZ, and Europe. Singapore & The Middle East. We currently have branches in Mumbai, Delhi, Bangalore, Pune, Ahmedabad, and Chandigarh. This enables us to provide services like career counseling, international career counseling, university & course selection, application guidance, accommodation assistance, visa guidance, financial assistance, scholarship information, and pre-departure support services.



  • Mumbai Metropolitan Region, India Tripjack Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    About VolaronVolaron is an exciting business that straddles travel, finance and technology. Volaron is backed by a well-established Private Equity firm, supported by one of India's leading B-to-B travel businesses, and is in collaboration with some of the most reputed financial and travel partners in India and abroad.Role: Customer Service Associate –...


  • Mumbai Metropolitan Region, India Oytra Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Oytra is India's Leading Art, Craft, and Stationery Supplies Brand. We are looking for a responsible & dedicated Customer Success Associate. It's a work from the Office RoleKey ResponsibilitiesAnswering all customer queries within the sla timeline on phone and WhatsAppSolving delivery-related problems faced by customersSolving product-related problems faced...


  • Mumbai Metropolitan Region, India Oytra Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    Work From Office in Andheri East MumbaiOytra is India's Leading Art, Craft, and Stationery Supplies Brand. We are looking for a responsible & dedicated Customer Success & Pre Sales Associate. It's a work from the Office Role.Selected Intern's Day-to-day Responsibilities IncludeAnswering all customer queries within the SLA timeline on phone and...


  • Mumbai Metropolitan Region, India Panshul Technologies LLP - SOLIDWORKS Reseller in Mumbai Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We are hiring dynamic and self-driven field sales executives to promote and sell our range of SOLIDWORKS products- 3DEXPERIENCE, Simulation, and Desktop versions- to customers across Mumbai, Mumbai Suburbs, Thane, Navi Mumbai and Nashik regions. Each product line represents a unique solution for different engineering needs, and we are looking for...


  • Mumbai Metropolitan Region, India Upstep Academy Full time ₹ 2,00,000 - ₹ 5,00,000 per year

    Key ResponsibilitiesAddress general queries from parents.Inform parents and manage class cancellations or rescheduling.Collect feedback from trainers, verify it, and communicate it to parents.Be available during playing sessions and tournaments to answer parents' queries.Call parents twice within 30 days to encourage maximum student participation in the...


  • Mumbai Metropolitan Region, India FINQY Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Key ResponsibilitiesHandling inbound and outbound customer queries.Assisting customers with insurance products and services.Explaining policy features, benefits, and basic claim/renewal processes.Providing accurate information and assistance to customers.Maintaining customer satisfaction through polite and professional communication.About Company: We're a...


  • Mumbai Metropolitan Region, India Audi Mumbai West Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Selected Intern's Day-to-day Responsibilities IncludeMaintain a comprehensive understanding of digital marketing strategies and techniques.Independently manage and optimize Google Ads, Meta Ads, and LinkedIn Ads campaigns.Analyze and assess the performance of campaigns across all group brands and platforms.Monitor and track competitors' campaigns across all...


  • Mumbai Metropolitan Region, India HiWiPay Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    HiWiPay is a fintech company that provides cross-border payment solutions for businesses and Indian students, enabling them to send & receive payments globally. Other than payment solution we are also providing trade financing solutions to small and medium-sized businesses (SMBs) engaged in international trade. Similarly, education loan for students who tend...


  • Mumbai, Maharashtra, India Mumbai Rozgaar Full time

    **About the Role** We are looking for customer service executives for inbound and outbound customer service operations. **What will you need?** 1. Customer First approach 2. Excellent communication skills written and spoken. 4. MS office basics Internal Document **Work Location - Mumbai (Chandvali)**: - **Hybrid Work Model [2 Weeks Work from Office, 4...


  • Mumbai Metropolitan Region, India United Way Mumbai Full time ₹ 36,000 - ₹ 1,20,000 per year

    We're looking for a Social Media Intern to join our Communications team at United Way MumbaiThis is a long-term opportunity for someone who is passionate about storytelling, content, and impact. We're looking for someone who can grow with us, contribute meaningfully, and potentially continue as part of the team beyond the internship.Job RequirementsStrong...