Customer Service/Customer Support Internship in Mumbai

2 weeks ago


Mumbai Metropolitan Region, India Oytra Full time ₹ 1,50,000 - ₹ 2,50,000 per year

Work From Office in Andheri East Mumbai

Oytra is India's Leading Art, Craft, and Stationery Supplies Brand. We are looking for a responsible & dedicated Customer Success & Pre Sales Associate. It's a work from the Office Role.

Selected Intern's Day-to-day Responsibilities Include

  • Answering all customer queries within the SLA timeline on phone and WhatsApp
  • Solving delivery-related problems faced by customers
  • Solving product-related problems faced by customers
  • Creating orders from customers in the system
  • Managing all tags/customer classifying them
  • Updating all sales leads received on chats in CRM
  • Calling customers for feedback
  • Regularly checking with old customers
  • Coordinating with various team members to gather data
  • First Point of Contact for all customers
  • Qualyfing Sales Leads Recieved

About Company: Oytra is India's fastest-growing brand in art supplies. Oytra manufactures & supplies polymer clay, art resin, high-quality paints, brushes, and art tools. Polymer clay is used for making toys and jewelry, and it is a great art & craft aid. Oytra's resins are one of the best resins in India.


  • Customer Service

    1 day ago


    Mumbai Metropolitan Region, India Internship Studio Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Key ResponsibilitiesHandle inbound and outbound customer interactions for the Australian telecom client (IINET).Assist customers with billing-related queries, account updates, and payment issues.Provide accurate information and resolve complaints within defined SLAs.Maintain high standards of customer satisfaction and service quality.Document all customer...


  • Mumbai Metropolitan Region, India Knya Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    Selected Intern's Day-to-day Responsibilities IncludeAssist in handling customer queries across email, chat, and calls, ensuring timely and accurate responses.Support in tracking and updating customer requests related to orders, returns, and product information.Work with the customer support team to monitor service metrics (FRT, AHT) and share feedback for...


  • Mumbai Metropolitan Region, India Hazyaz Technologies Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Selected Intern's Day-to-day Responsibilities IncludeAssisting clients with resolving issues related to email, Outlook, and other desktop software or system problems.Occasionally providing on-site support at client offices (with travel expenses reimbursed).Offering out-of-hours technical assistance when needed to ensure business continuity.Committing to a...


  • Mumbai Metropolitan Region, India DavaNinja Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    We are seeking a dynamic Customer Service Executive to join our team at DavaNinja If you excel in using MS-Excel and possess excellent written and spoken English skills, we want to hear from you.ResponsibilitiesHandle customer inquiries via phone, email, and chat, providing exceptional service and resolving issues promptly.Utilize MS-Excel to track and...


  • Vashi, Navi Mumbai, Maharashtra, India Insight Customer Call Solutions Full time

    **Responsibilities**: - Respond to customer inquiries, concerns, and feedback - Resolve product/service issues efficiently and professionally - Provide product information, pricing, and availability - Process orders, returns, and exchanges - Escalate complex issues to senior teams - Maintain accurate customer records and feedback - Meet or exceed customer...


  • Mumbai Metropolitan Region, India Audi Mumbai West Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Selected Intern's Day-to-day Responsibilities IncludeMaintain a comprehensive understanding of digital marketing strategies and techniques.Independently manage and optimize Google Ads, Meta Ads, and LinkedIn Ads campaigns.Analyze and assess the performance of campaigns across all group brands and platforms.Monitor and track competitors' campaigns across all...


  • Mumbai Metropolitan Region, India Coversure Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Key ResponsibilitiesCustomer assistance: Handle customer queries, requests, and concerns via phone, email, chat, or any other support channels.Issue resolution: Troubleshoot and resolve technical issues or concerns efficiently, escalating to higher-level support teams when necessary.Documentation: Maintain accurate records of customer interactions, including...

  • Customer Support

    5 days ago


    Mumbai Metropolitan Region, India Tangyoak Full time ₹ 2,40,000 - ₹ 7,20,000 per year

    Job Title: Sales & Customer Support Executive Company: Tangy Oak – Location: Work from Home / Mumbai (Hybrid preferred) Salary: ₹4,000/month + Attractive Commissions on Sales & Reviews (No upper Limit) About Us: Tangy Oak is a premium home décor brand known for crafting elegant wall clocks, mirrors, and customized décor products....


  • Mumbai Metropolitan Region, India Mumbai Movement Academy Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Are you passionate about sports and looking to kickstart your career in coaching? Mumbai Movement Academy is looking for a dedicated sports coach intern with English proficiency to join our team As a sports coach intern, you will have the opportunity to work with experienced coaches and gain hands-on experience in coaching various sports activities. You will...

  • Customer Support

    2 weeks ago


    Mumbai Metropolitan Region, India Apex One Full time ₹ 18,150 - ₹ 22,150 per year

    Hiring – Customer Support Executive (Altice IB Process)Location:[Mumbai/Airoli]Qualification:12th Pass / GraduateExperience:Freshers & Experienced can applyProcess:International Voice (Telecom – Altice IB)Shifts:Rotational (incl. night shifts) | Work from OfficeRequirementsExcellent English communicationExperience in International Voice/BPO preferredGood...