Customer Service/Customer Support Internship in Mumbai

Key ResponsibilitiesHandle inbound and outbound customer interactions for the Australian telecom client (IINET).Assist customers with billing-related queries, account updates, and payment issues.Provide accurate information and resolve complaints within defined SLAs.Maintain high standards of customer satisfaction and service quality.Document all customer...

Selected Intern's Day-to-day Responsibilities IncludeAssist in handling customer queries across email, chat, and calls, ensuring timely and accurate responses.Support in tracking and updating customer requests related to orders, returns, and product information.Work with the customer support team to monitor service metrics (FRT, AHT) and share feedback for...

Selected Intern's Day-to-day Responsibilities IncludeEfficient Call Handling: Manage high volumes of inbound/outbound calls efficiently.Customer Interaction: Communicate clearly, address inquiries, and resolve issues effectively.Information Provision & Resolution: Provide accurate information and aim for first-call resolution.Documentation & Reporting:...

Selected Intern's Day-to-day Responsibilities IncludeBusing – Clearing and resetting tables efficiently after guest use.Wiping CGS – Ensuring cleanliness and hygiene of all Customer Guest Spaces (CGS).CGS material movement & shifting – Assisting in moving or rearranging CGS materials as required.Service – Supporting the service team in delivering a...

We are seeking a dynamic Customer Service Executive to join our team at DavaNinja If you excel in using MS-Excel and possess excellent written and spoken English skills, we want to hear from you.ResponsibilitiesHandle customer inquiries via phone, email, and chat, providing exceptional service and resolving issues promptly.Utilize MS-Excel to track and...

**About Us: - ** The fastest rising startup in the EdTech space, focussed on Engineering and Government Job Exams and with an eye to capture UPSC, PSC, and international exams. Testbook is poised to revolutionize the industry. With a registered user base of over **1.36 Crore students**, more than **450 crore questions solved** on the WebApp, and a knockout...

Selected Intern's Day-to-day Responsibilities IncludeMaintain a comprehensive understanding of digital marketing strategies and techniques.Independently manage and optimize Google Ads, Meta Ads, and LinkedIn Ads campaigns.Analyze and assess the performance of campaigns across all group brands and platforms.Monitor and track competitors' campaigns across all...

Key ResponsibilitiesCustomer assistance: Handle customer queries, requests, and concerns via phone, email, chat, or any other support channels.Issue resolution: Troubleshoot and resolve technical issues or concerns efficiently, escalating to higher-level support teams when necessary.Documentation: Maintain accurate records of customer interactions, including...

Are you passionate about sports and looking to kickstart your career in coaching? Mumbai Movement Academy is looking for a dedicated sports coach intern with English proficiency to join our team As a sports coach intern, you will have the opportunity to work with experienced coaches and gain hands-on experience in coaching various sports activities. You will...

We are hiring dynamic and self-driven field sales executives to promote and sell our range of SOLIDWORKS products- 3DEXPERIENCE, Simulation, and Desktop versions- to customers across Mumbai, Mumbai Suburbs, Thane, Navi Mumbai and Nashik regions. Each product line represents a unique solution for different engineering needs, and we are looking for...