Customer Service Associate blended process

2 days ago

Mumbai Maharashtra, India Mumbai Rozgaar Full time

**About the Role**
We are looking for customer service executives for inbound and outbound customer service operations.

**What will you need?**

1. Customer First approach
2. Excellent communication skills written and spoken.
4. MS office basics Internal Document
**Work Location - Mumbai (Chandvali)**:

- **Hybrid Work Model [2 Weeks Work from Office, 4 Weeks Work from Home] **
- Post joining Training & On the job training is work from office [First 4 weeks] Shifts/Weekly **Offs - Rotationalshifts[Nightshifts] & rostered weekly offs[6 Days working] Qualification - HSC / Graduation With excellent communication skills [Written and Spoken]**
- Typing Speed - 30 WPM Accuracy 95%+ Mandate requirements
- Must have own laptop with genuine Windows 10, iCore 3 /iCore 5 with 4 GB Ram orabove configuration.
- Must have a dedicated workspace at home to ensure no background noise for customer interactions [Calls/Chats etc]
- Must have Internet speed of minimum 50 Mbps - Good Quality Headsets. - Power backup in case there are frequent power failures.

**Job Types**: Full-time, Permanent

**Salary**: ₹19,000.00 - ₹23,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Day shift
- Morning shift
- Rotational shift

Supplemental pay types:

- Overtime pay

Ability to Relocate:

- Mumbai Suburban, Maharashtra: Relocate before starting work (required)

Work Location: Hybrid remote in Mumbai Suburban, Maharashtra

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