Customer Support Specialist

Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Selecting and hiring new staff.Monitoring the work of individual representatives and of the team.Conducting...

Responsibilities:* Manage customer queries via phone, email & chat* Resolve issues promptly with empathy & expertise* Collaborate with teams on product improvements* Maintain high professionalism with effective communication

About RateGen (by ChatDMC)RateGen is the AI-powered SaaS vertical of ChatDMC, designed to help Destination Management Companies (DMCs) automate rate calculations, manage contracts smartly, and respond to travel agent queries faster than ever.We're now looking for an energetic Business Development Specialistto join our growing teamonsite in Siliguri. If...

PurposeResponsible for billing and invoicing activities in the branch. Also responsible for following up for timely collections from customers (as per contractual terms and conditions) and resolution of any queries regarding billing and paymentsKey ResponsibilitiesResponsibilitiesOperationalCoordinate with the Branch Finance & Accounts Team for timely...

Job Description:We are hiring fluent English-speaking Call Center Agents to join our dynamic team for an international voice process. This role involves handling customer queries, providing support, and ensuring a seamless customer experience for global clients.Key Responsibilities: Handle inbound/outbound calls from international customers. Resolve customer...

Company Description One of the most admiring learning solutions companies in India and Africa, providing end to end new age learning solutions to 400+ Corporate clients across this region.We have over 3,000 learning and development specialists and their domain expertise in across 21 industry verticals.In terms of accolades, we have one Brandon Hall Gold...

Key ResponsibilitiesPlan, create, and manage Meta (Facebook & Instagram) ad campaigns across multiple objectives (Lead Generation, Traffic, Conversions, Remarketing, Brand Awareness).Set up and optimize campaigns, including audience segmentation, custom/lookalike audiences, retargeting funnels, and creative testing.Monitor campaign performance daily using...

We are seeking a local professional to join our Digital Marketing team, specializing in managingGoogle Ads campaigns. The ideal candidate should have hands-on experience in creating, monitoring, and optimizing ad campaigns to maximize ROI and support the growth of Summit Hotels & Resorts' online presence.Key Responsibilities:Plan, create, and manage Google...

Join the Flurys Production Team – We Are HiringFlurys India | A legacy under Apeejay Surrendra Park HotelsFlurys, India's iconic confectionery and bakery brand since 1927, is expanding its production team We are looking for passionate culinary professionals who want to be part of our rich legacy and bring excellence to every creation.Location: Siliguri,...

Company DescriptionTata ClassEdge, a subsidiary of Tata Industries, was created with 25 years of international experience in e-learning. In 2011, Tata ClassEdge entered the Indian school education sector to innovatively use technology to improve learning outcomes for children. The company boasts a highly energized team of multi-disciplinary specialists...