Front Office Supervisor
1 day ago
Company Description
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Role Description
This is a full-time role for a Front Office Supervisor located on-site in Bengaluru at Ramada Encore Bangalore. The Front Office Supervisor will oversee the front desk operations, ensuring smooth day-to-day functioning. Responsibilities include supervising front desk staff, performing receptionist duties, managing guest reservations, and providing exceptional customer service. The role also requires effective communication with team members and guests to maintain a high standard of hospitality and operational efficiency.
Qualifications
- Supervisory Skills to manage front desk staff effectively and maintain workflow
- Receptionist Duties and knowledge of managing front desk operations such as check-in, check-out, and guest inquiries
- Customer Service skills to ensure excellent guest experiences and handle feedback courteously
- Proficiency in handling Reservations, including booking systems and coordinating room assignments
- Strong Communication skills to interact professionally with guests and staff
- Problem-solving and conflict resolution abilities
- Experience in the hospitality industry is an advantage
- Bachelor's degree or relevant diploma in hospitality management is preferred
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