Customer Success Executive

Job Description : Personal Training Coordinator - Sales Specialist - [Golds Gym Sarjapur] About Golds Gym Sarjapur :

Golds Gym Sarjapur is a premium fitness facility dedicated to providing our members with exceptional fitness experiences and personalized results. We pride ourselves on our state-of-the-art equipment, luxurious amenities, and a team of highly qualified fitness professionals. We are seeking a highly motivated and sales-driven Personal Training Coordinator - Sales Specialist to join our team and significantly contribute to the growth and success of our personal training program. Job Summary : The Personal Training Coordinator - Sales Specialist is a crucial role focused on driving personal training sales and ensuring consistent client engagement through meticulous follow-ups. This position requires a proactive individual with a strong sales acumen, excellent communication skills, and a passion for fitness. You will be responsible for converting leads, managing client relationships, and maximizing personal training revenue.

Responsibilities (Emphasis on Sales):

• Aggressive Sales & Lead Generation :

• Proactively identify and pursue potential personal training clients within the gym membership and through outreach.

• Conduct compelling fitness consultations and assessments, effectively presenting the value of our personal training programs.

• Develop and implement targeted sales strategies to achieve and exceed monthly sales targets.

• Generate leads through gym floor interactions, member events, and strategic partnerships. Meticulous Sales Follow-Up :

• Implement a structured follow-up system to nurture leads and convert them into paying clients.

• Maintain detailed records of all sales interactions and follow-up activities. -Conduct regular follow-up calls, emails, and in-person meetings to address client concerns and close sales.

• Track and analyze follow-up effectiveness, adjusting strategies as needed. Personal Training Program Promotion :

• Actively promote and sell personal training packages and services, highlighting their benefits and value.

• Develop and maintain a deep understanding of our personal training programs and pricing.

• Create and deliver engaging presentations and sales pitches. Client Relationship Management: - Build and maintain strong relationships with clients, ensuring their satisfaction and encouraging program continuation.

• Address client inquiries and concerns promptly and professionally.

• Act as a liaison between clients and personal trainers, ensuring smooth communication and service delivery.

Sales Reporting and Analysis :

•Track and report on sales performance, providing insights and recommendations for improvement.

•Analyze sales data to identify trends and opportunities.

• Provide regular sales reports to the fitness manager. Administrative & Coordination:

• Schedule and coordinate personal training sessions, ensuring optimal trainer utilization and client convenience.

• Manage trainer schedules and ensure adequate staffing levels. - Maintain accurate client records and track progress.
  
  Qualifications :

• Proven track record in sales, with a strong emphasis on achieving and exceeding targets.

• Excellent communication, interpersonal, and negotiation skills.

• Strong sales and closing skills.

• Experience in lead generation and follow-up strategies.

• Knowledge of fitness principles and personal training practices.

• Ability to work independently and as part of a team.

• Proficiency in using CRM software.

• High school diploma or equivalent required, Bachelor's degree preferred. Personal Attributes :

• Highly motivated and results-oriented with a strong sales drive. - Excellent persuasive and influencing skills.

• Ability to build rapport and establish trust with clients.

• Organized and detail-oriented.

• Positive attitude and a team player.

• Passionate about fitness.
  
  Benefits :

• Competitive base salary with a significant commission structure based on sales performance.

• Opportunities for professional development and career advancement. - Access to gym facilities and services.

Job Type: Full-time

Pay: ₹35, ₹40,000.00 per month

Benefits:

• Health insurance
• Paid time off
• Provident Fund

Ability to commute/relocate:

• Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)

Experience:

• 8years: 5 years (Required)

Language:

• English (Required)

License/Certification:

• ACE , GGFI (Required)

Location:

• Bengaluru, Karnataka (Required)

Work Location: In person