Technical Customer Success Executive

1 day ago

Bengaluru, Karnataka, India Findy Team+ Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Company Description

Findy, a global company headquartered in Tokyo, Japan, empowers software engineers to reach their highest potential. We provide career matching services for the tech industry and offer Japan's leading DevOps intelligence platform, Findy Team+. Using advanced visualizations and analytics that cover DORA, SPACE, and more, Findy Team+ enables software development teams to drive continuous improvement and achieve DevOps excellence. By connecting developer tools such as GitHub, GitLab, and Jira, teams can swiftly obtain insights to expedite and refine code shipping.

Role Description

This is a full-time on-site role for a Technical Customer Success Executive located in Karnataka, India. The Technical Customer Success Executive will ensure customer satisfaction and retention by providing exceptional customer support and account management. They will analyze customer data to optimize client experiences and address any issues, onboarding clients, guiding them through the use of Findy Team+, and helping them achieve their goals using our platform.

Qualifications

  • Customer Satisfaction and Customer Retention skills
  • Strong Analytical Skills for data-driven decision-making
  • Excellent Customer Support and Account Management skills
  • Proficiency in using developer tools like GitHub, GitLab, and Jira
  • Excellent written and verbal communication skills
  • Ability to work independently and collaboratively
  • Experience with DevOps and engineering workflows is a plus
  • Bachelor's degree in Computer Science, Engineering, Business, or related field

  • Customer Success Executive

    2 weeks ago

    Bengaluru, Karnataka, India COMSOL, Inc. Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    We are seeking a Customer Success Executive to manage post-sales customer engagement in India. This role will ensure smooth onboarding, support the adoption of COMSOL software, and act as a bridge between customers, technical teams, and marketing. The ideal candidate will help maximize customer satisfaction, retention, and software utilization, while...

  • Customer Success Executive

    2 weeks ago

    Bengaluru, Karnataka, India COMSOL Inc. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Be a Part of Simulating Future Innovations and IdeasJob DescriptionWe are seeking a Customer Success Executive to manage post-sales customer engagement in India. This role will ensure smooth onboarding, support the adoption of COMSOL software, and act as a bridge between customers, technical teams, and marketing. The ideal candidate will help maximize...

  • Customer Success Executive

    7 days ago

    Bengaluru, Karnataka, India Karix Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job Role: Sr. Executive - Customer SuccessJob Location: BangaloreJob Responsibilities:Identify, build, and nurture relationships with key stakeholders within partner organizations, focusing on drivingjoint success.Collaborate with internal teams, including Customer Success, Sales, and Product, to align resources and strategies to meet partner needs.Act as...

  • Technical Customer Success Manager

    7 days ago

    Bengaluru, Karnataka, India Plivo Full time ₹ 18,00,000 - ₹ 25,00,000 per year

    Plivo is a leading technology company transforming customer engagement for some of the world's largest B2C brands, including Uber, WhatsApp, and Zomato. Our new product - the AI agents platform, automates the entire customer lifecycle—from acquiring, engaging, and supporting customers—through cutting-edge multimodal AI, including LLMs, text-to-speech,...

  • Technical Customer Success Manager

    2 weeks ago

    Bengaluru, Karnataka, India Esper Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Esper is experiencing hyper growth We're the industry's first DevOps SaaS platform designed to provide a simple, safe, and secure way for engineering and DevOps teams to release applications and manage smart Android devices. Our device infrastructure enables developer, mid-market orgs, and enterprise fleets of 100,000+ devices to deliver their software as a...

  • Customer Success Executive

    1 day ago

    Bengaluru, Karnataka, India Kwalee Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Join the teamAs we continue to grow, we are now looking for aCustomer Success Executiveto join our Customer Success team.As a Customer Success Executive, you will be responsible for providing high-quality, timely support to our global community of players across our diverse portfolio of games. You'll be the frontline voice of the company, ensuring players'...

  • Customer Success Executive

    1 day ago

    Bengaluru, Karnataka, India Kwalee Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Join the teamAs we continue to grow, we are now looking for a Customer Success Executive to join our Customer Success team.As a Customer Success Executive, you will be responsible for providing high-quality, timely support to our global community of players across our diverse portfolio of games. You'll be the frontline voice of the company, ensuring players'...

  • Technical Customer Success Manager

    7 days ago

    Bengaluru, Karnataka, India Esper Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    We're hiring a Technical Customer Success Manager to lead onboarding, solution delivery, and growth for key SaaS accounts. Must have strong technical acumen (Android/iOS/Linux), 6+ yrs experience, and a proven track record in SaaS account management.

  • Customer Success Manager

    4 days ago

    Bengaluru, Karnataka, India Black Duck Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open source components, and...

  • Customer Success Manager

    3 days ago

    Bengaluru, Karnataka, India Black Duck Software, Inc. Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open source components, and...