Customer Experience Executive

Role & responsibilitiesRole Purpose:To architect and lead the customer experience strategy across Torrent Diagnostics, ensuring a unified, seamless, and emotionally resonant journey for every customer. This role is pivotal in driving brand loyalty, customer satisfaction, and long-term business growth through data-driven insights, digital transformation, and...

Profile- Customer Service ExecutiveExperience- Fresher to 2 YearsLocation- MumbaiJOB DESCRIPTIONShould knowledge of ExcelShould handle inbound and outbound calls.Should handle customer escalation calls.Should escalate the pending work as per escalation level.DESIRED PROFILEDiploma/Any DegreeShould speak Hindi is a must.

Job Responsibilities:To design and deliver a seamless, consistent, and differentiated customer experience across all digital and offline touchpoints, thereby improving customer satisfaction, retentionAnalyze end-to-end journeys (account opening, KYC, trading, fund transfers, support). Identify pain points and opportunities for simplification.Set up feedback...

Position OverviewSav is a licensed and regulated fintech company, building the future of autonomous finance in the region. We are looking for a mature, confident, and customer-focused professional to join our team as a Customer Experience & Sales Executive (Voice). In this role, you will be the voice of Sav — making outbound welcome and feedback calls,...

Profile- Customer Service ExecutiveExperience- Fresher to 2 YearsLocation- MumbaiJOB DESCRIPTION Should knowledge of ExcelShould handle inbound and outbound calls.Should handle customer escalation calls.Should escalate the pending work as per escalation level. DESIRED PROFILEDiploma/Any DegreeShould speak Hindi is a must.

Position: Sr. Executive HR OperationsLocation: Rabale, Navi MumbaiIndustry: PowerKey Responsibilities:Manage end-to-end HR operations including onboarding, attendance, payroll coordination, and employee records.Handling all HR activities at the factorySupport statutory compliance, employee engagement, and HR documentation.Coordinate with internal departments...

Direct Responsibilities:Must be willing to work in an environment that requires 100% phone-based customer interactionCo-ordinating with Branch networks for attending detractors and closing the loop 90% of detractors within 24 hrs.Excellent verbal and written communications skills, with a clear distinct voiceConduct regular study of customer needs & driving...

POSITION-Executive HR (Seafarers)-Shipping-MumbaiREPORTING TO-Associate Manager Fleet Personnel (Recruitment)DEPARTMENT- CrewingLOCATION-Govandi(E),MumbaiGENDER- Male / FemaleOBJECTIVEThe Executive HR (Seafarers) is responsible for the recruitment of seafarers according to the companys selection criteria.This includes ensuring that recruits possess the...

Role Overview: As a member of the Customer Experience team, your main responsibility will be to ensure the best-in-class experience for customers by collaborating with cross-functional teams. You will play a key role in mapping the customer journey, identifying areas for improvement, and implementing strategies to enhance customer experience while reducing...

Looking for an immediate joiner.WORK FROM OFFICENature of Job ~ LCTS related to blood bank processneed 1 years experience end to end sales or hardcore salesDesignation ~Customer Sales AssociateSalary Gross - 30kJust 2 Round of Interview - (HR & Ops)Rotational shift 10:00am to 09:00pmAny 8 hours shift Week Off-Any 1 day offQualification - Graduate/ HSC...