Lead - Customer Experience

Job Summary:The Customer Service & Experience Lead will be responsible for driving the company's vision of delivering world class customer engagement and support.This leader will build and scale a robust customer service function across multiple channels while designing experiences that strengthen trust, loyalty and advocacy among millions of users.This is a...

We are looking for a highly motivated and customer-focused professional to lead our Customer Experience (CX) initiatives. The role involves designing and executing strategies that enhance customer satisfaction, build loyalty, and drive overall business growth. The ideal candidate will act as the voice of the customer within the organization, ensuring...

Roles and ResponsibilitiesHandle customer queries and concerns in a timely and professional manner, resolving issues promptly.Manage customer relationships through effective communication, ensuring high levels of satisfaction and retention.Develop strong understanding of customers' needs and preferences to provide personalized solutions.Collaborate with...

About Us:Love DK is amass-premium jewellery brandspecialising in everyday pieces that embody individuality, originality, and personal style. Every product is locally sourced and handmade with love by our karigars. With a growing Instagram community of 24,000+ and our web store , we're building a brand that feels personal, intentional, and deeply connected to...

Customer Capitalis at the forefront of providing innovative Product as a Service- solutions, tailored to meet the needs of large enterprises. We specialize in creating commerce platforms— including shopping, travel, and deals—that are seamlessly integrated with loyalty programs to serve the end customers of our clients.As a funded company founded by...

Role Overview: As a member of the Customer Experience team, your main responsibility will be to ensure the best-in-class experience for customers by collaborating with cross-functional teams. You will play a key role in mapping the customer journey, identifying areas for improvement, and implementing strategies to enhance customer experience while reducing...

Contact Details Common ResponsibilitiesOutbound Calls: Contact potential customers to promote products/services and generate leads.Inbound Calls: Address customer inquiries, concerns, and complaints.Product/Service Information: Explain product features, benefits, and pricing to prospective customers.Data Management: Maintain accurate customer interaction...

Position OverviewSav is a licensed and regulated fintech company, building the future of autonomous finance in the region. We are looking for a mature, confident, and customer-focused professional to join our team as a Customer Experience & Sales Executive (Voice). In this role, you will be the voice of Sav — making outbound welcome and feedback calls,...

DepartmentLearning SystemsJob posted onSep 26, 2025Employee TypeProbationerExperience range (Years)3 years - 6 yearsABOUT THE ROLEThe Area Manager – Expansion plays a critical role in the growth marketing function of the Expansion team. This role is responsible for driving new customer acquisition by developing and executing data-driven marketing and sales...

CUSTOMER EXPERIENCE JOB a CEM, the roles and responsibilities are:- To understand, anticipate and satisfy the needs of customer, to have an active presence at the point of sale, and to be responsible for the correct handling of complaints and returns.- Improve customer service experience, create engaged customers and facilitate organic growth.- Take...