Lead - Customer Experience

Customer Capital operates in the exciting and fast-growing domain of loyalty and customer engagement. We are an end-to-end loyalty marketing company that runs its own loyalty programs in partnership with large companies (such as banks, conglomerates, etc.). We are a company started by veterans in the Indian Loyalty Industry with experience across different...

Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Sr Customer Experience Manager at Jio Credit Limited, located in Thane. The Sr Customer Experience Manager will be responsible for overseeing the customer experience team, ensuring high levels of customer satisfaction, and addressing customer service...

Job Purpose Customer Experience Principal Accountabilities Performance Measure of Success Key Relationships Qualification and Experience

Global IndustrialFor over 70 years Global Industrial has been an industry leader providing private label and brand name industrial equipment and supplies to businesses throughout North America.We carry over one million industrial, material handling and business products that are sold through our website, corporate sales people and full color catalogs. We are...

About us:We are a seasoned UI UX product design and engineering company that has been charting digital customer journeys for some years now. Your work will encompass projects from different global markets across diverse sectors. You will have opportunities to lead engagements with the design and engineering teams, from the front.Role SummaryWe're seeking a...

About the company:Spinach Experience Design is a leading Mumbai-based UI UX product design and development company that partners with an entire gamut of clients ranging from global Fortune 500 companies, and listed MNCs to brave new funded or 0-1 startups. Our cutting-edge work features across 8 world markets showcasing our expertise across diverse sectors...

Role & responsibilitiesThis is a high-ownership individual contributor role that sits at the intersection of marketing, analytics and business strategy. The person will be responsible for defining what customer satisfaction means for SuFin, setting up measurement frameworks from scratch and ensuring the voice of the customer is heard and acted upon across...

We're hiringPosition: Customer Relationship Management LeadLocation: Turbhe, Navi Mumbai – On-site Experience: 5 to 6 YearsAbout Nap Chief Nap Chief is a fast-growing D2C kids wear brand creating fun, comfortable, and stylish clothing for little ones. We believe in making every child's day brighter with high-quality, playful designs that parents love. Our...

Customer Experience & Operations AssociateLocation: MumbaiType: Full-time (On-site)About the roleWe are looking for a proactive and warm Customer Experience & Operations Associate who will be the bridge between our customers and our internal teams. This role is for someone who enjoys talking to people, solving problems in real time, and taking full ownership...

Contact Details Common ResponsibilitiesOutbound Calls: Contact potential customers to promote products/services and generate leads.Inbound Calls: Address customer inquiries, concerns, and complaints.Product/Service Information: Explain product features, benefits, and pricing to prospective customers.Data Management: Maintain accurate customer interaction...