Customer Experience and Retention

3 days ago


Delhi NCR, India ZEE Labs Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Retention & CRM Strategy

Develop and execute retention strategies to reduce churn and increase repeat purchases.

Build customer lifecycle programs.

Design and manage loyalty or rewards programs to maximize customer lifetime value (CLV).

Required Candidate profile

Growth & Revenue Maximization

Identify and drive growth opportunities across existing customer base.

Collaborate with marketing to create personalized campaigns (email, SMS, WhatsApp,


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