Customer Retention Executive

11 hours ago


Delhi Delhi, India VIN GROUP Full time

Understand reasons for customer attrition and develop strategies to win them back.
- Promote new offers, products, or services tailored to customer needs.
- Maintain detailed records of calls, feedback, and follow-up actions.
- Coordinate with sales and logistics teams to ensure smooth customer experience.
- Achieve monthly and quarterly retention and recovery targets.

**Requirements**:

- Graduate in any discipline; MBA preferred.
- Minimum 3-10years of experience in customer retention, tele-sales, or account management.
- Strong communication and convincing skills.
- Customer-focused attitude with problem-solving ability.
- Experience in Google sheets

Pay: ₹40,000.00 - ₹55,000.00 per month

**Benefits**:

- Provident Fund

Work Location: In person



  • Delhi, Delhi, India Techswarm Full time ₹ 24,00,000 - ₹ 36,00,000 per year

    Identify and contact inactive or lost customers via phone, email, and CRM.Understand reasons for customer attrition and develop strategies to win them back.Promote new offers, products, or services tailored to customer needs.Maintain detailed records of calls, feedback, and follow-up actions.Coordinate with sales and logistics teams to ensure smooth customer...


  • Delhi, NCR, India Paytm Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Customer Care ExecutiveWe are hiring a dedicated and customer-focused Retention Agent to join our team. The role focuses on engaging with existing customers to prevent cancellations, resolve issues, and ensure customer satisfaction. The ideal candidate will have a background in loan or other financial service tele calling and the ability to handle objections...


  • Delhi, Delhi, India Wesolveforyou Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    WeSolveForYou is a dynamic team of strategy-driven professionals dedicated to helping businesses achieve exponential sales growth. Through our Omni Channel approach, we diversify online and offline channels, optimize sales strategies, and position products effectively for target customers. Our services encompass brand presence enhancement, sales boost via...

  • Retention Specialist

    2 weeks ago


    Delhi, India Qrata Full time

    Job Title: Executive/Sr. Executive Retention MarketingKnowledge and Skill / Qualification Requirements• 1–3 years of experience in retention marketing or customer lifecycle management. • Hands-on experience with Clevertap, MoEngage, and WebEngage is mandatory. • Strong analytical skills and a data-driven mindset. • Familiarity with segmentation,...


  • Delhi, India Qrata Full time

    Job Title: Executive/Sr. Executive Retention MarketingKnowledge and Skill / Qualification Requirements• 1–3 years of experience in retention marketing or customer lifecycle management. • Hands-on experience with Clevertap, MoEngage, and WebEngage is mandatory. • Strong analytical skills and a data-driven mindset. • Familiarity with segmentation,...

  • Senior Manager

    1 week ago


    Delhi, India GIVA Full time

    Job Title: Senior Manager, Customer Retention & RevenueJob SummaryAs the Senior Manager of Customer Retention & Revenue, you will co-own critical revenue metrics with the leadership team. This is a high-impact, strategic role focused on maximizing the Lifetime Value (LTV) of GIVA's customers across both Online and Offline channels. You will lead the...

  • Senior Manager

    1 week ago


    Delhi, India GIVA Full time

    Job Title: Senior Manager, Customer Retention & RevenueJob SummaryAs the Senior Manager of Customer Retention & Revenue, you will co-own critical revenue metrics with the leadership team. This is a high-impact, strategic role focused on maximizing the Lifetime Value (LTV) of GIVA's customers across both Online and Offline channels. You will lead the...

  • Retention Specialist

    2 weeks ago


    Delhi, Delhi, India Zafify Full time ₹ 1,00,000 per year

    Experience:3+ yearsCTC:10 LPAResponsibilities:• Ownership ofCRM Channel & Customer Retention: Take ownership of the CRM channel and customer retention efforts to drive long-term customer satisfaction and loyalty.•Planning & Execution of CRM Channels: Develop and execute various CRM channels including email, notifications, SMS, WhatsApp, app push...

  • Retention Manager

    2 weeks ago


    Delhi, Delhi, India Indusind Bank Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Role & responsibilitiesRetention Manager responsible for leading retention efforts to minimize customer churn, increase customer loyalty, and drive sales growth for Loan against propertyDevelop and execute retention strategies to reduce customer churn and increase loyalty.Analyze customer data to identify at-risk customers and create targeted retention...


  • Kirti Nagar, Delhi, Delhi, India CIPHERSQUARE PAYMENT SOLUTIONS PRIVATE LIMITED Full time

    **Bulk hiring for customer retention profile** **Male/Female** **Nearby WEST DELHI** **Voice process** **any graduate /under graduate** **Job Types**: Full-time, Permanent **Salary**: ₹12,000.00 - ₹20,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift - Morning shift **Experience**: - tele-Calling: 1 year (required) Work...