Customer Retention Executive

3 days ago


Delhi Delhi, India VIN GROUP Full time

Understand reasons for customer attrition and develop strategies to win them back.
- Promote new offers, products, or services tailored to customer needs.
- Maintain detailed records of calls, feedback, and follow-up actions.
- Coordinate with sales and logistics teams to ensure smooth customer experience.
- Achieve monthly and quarterly retention and recovery targets.

**Requirements**:

- Graduate in any discipline; MBA preferred.
- Minimum 3-10years of experience in customer retention, tele-sales, or account management.
- Strong communication and convincing skills.
- Customer-focused attitude with problem-solving ability.
- Experience in Google sheets

Pay: ₹40,000.00 - ₹55,000.00 per month

**Benefits**:

- Provident Fund

Work Location: In person



  • Delhi, Delhi, India Techswarm Full time ₹ 24,00,000 - ₹ 36,00,000 per year

    Identify and contact inactive or lost customers via phone, email, and CRM.Understand reasons for customer attrition and develop strategies to win them back.Promote new offers, products, or services tailored to customer needs.Maintain detailed records of calls, feedback, and follow-up actions.Coordinate with sales and logistics teams to ensure smooth customer...


  • Delhi, NCR, India ZEE Labs Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Retention & CRM StrategyDevelop and execute retention strategies to reduce churn and increase repeat purchases.Build customer lifecycle programs.Design and manage loyalty or rewards programs to maximize customer lifetime value (CLV). Required Candidate profileGrowth & Revenue MaximizationIdentify and drive growth opportunities across existing customer...


  • Janpath, Delhi, Delhi, India Bloom Hotel Group Full time ₹ 4,50,000 - ₹ 6,00,000 per year

    Bloom Hotels is Hiring: Retention Marketing Executive (Delhi)Are you passionate about creating meaningful customer connections and driving brand loyalty? Bloom Hotels is looking for a Retention Marketing Executive to enhance guest engagement, improve repeat business, and build long-term customer relationships through data-driven strategies and personalized...


  • New Delhi, India InstaAstro Full time

    Job Title:Growth- Astro and Customer Retention Department:Operations/ Growth Location:Sec 59, Noida Joining:ImmediateJob SummaryTheAstro Growth & Customer Retention Manageris responsible for driving astrologer performance, optimizing customer experience, and improving repeat engagement across the astrology platform. This role focuses on enhancing astrologer...


  • Delhi, India Applicantz Full time

    THIS IS A 6 Months CONTRACT POSITION WITH ONE OF THE LARGEST, GLOBAL, TECHNOLOGY LEADER.We seek a proactive Customer Retention and Accounts Specialist to manage customer interactions, encourage subscription purchases, and resolve outstanding overages. This role involves contacting customers whose trials have expired, facilitating purchases, processing...

  • Retention Manager

    7 days ago


    Delhi, Delhi, India Weblink Full time

    2 - 6 YearsDelhi2 Lac To 7 Lac P.A.Job Description is looking for Retention Manager Role Job Title: Retention ManagerLocation: Central DelhiJob Type: Full-TimeDepartment: Marketing / Customer Success. Job Summary:We are seeking a strategic and customer-focused Retention Manager to lead efforts in maximizing customer loyalty and reducing churn. The ideal...


  • New Delhi, India InstaAstro Full time

    Job Title: Growth- Astro and Customer RetentionDepartment: Operations/ GrowthLocation: Sec 59, NoidaJoining: ImmediateJob SummaryThe Astro Growth & Customer Retention Manager is responsible for driving astrologer performance, optimizing customer experience, and improving repeat engagement across the astrology platform. This role focuses on enhancing...


  • New Delhi, India InstaAstro Full time

    Job Title: Growth- Astro and Customer RetentionDepartment: Operations/ GrowthLocation: Sec 59, NoidaJoining: ImmediateJob SummaryThe Astro Growth & Customer Retention Manager is responsible for driving astrologer performance, optimizing customer experience, and improving repeat engagement across the astrology platform. This role focuses on enhancing...

  • Customer Retention

    18 hours ago


    Delhi, Delhi, India Link-K Insurance TPA Private Limited Full time

    **We’re Growing - Join Our Team!** Looking for passionate professionals ready to take their career to the next level. **Position**:Customer Retention & Insurance Liaison (CRM) **Industry**:Insurance/TPA **Experience**:4 years+ **CTC**:3.5LPA to 5LPA **Location**:New Delhi **Roles & Responsibilities**: - Act as the primary point of contact between...


  • Delhi, NCR, India Idreambiz Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We are seeking a Executive - Growth & Retention with hands-on experience in multi-channel marketing campaigns and customer engagement platforms. The ideal candidate will manage end-to-end campaign execution, ensure compliance across communication channels, and contribute to customer retention strategies.Key ResponsibilitiesPlan, execute, and optimize...