Customer Retention Executive
4 days ago
- Identify and contact inactive or lost customers via phone, email, and CRM.
- Understand reasons for customer attrition and develop strategies to win them back.
- Promote new offers, products, or services tailored to customer needs.
- Maintain detailed records of calls, feedback, and follow-up actions.
- Coordinate with sales and logistics teams to ensure smooth customer experience.
- Achieve monthly and quarterly retention and recovery targets.
Requirements:
- Graduate in any discipline; MBA preferred.
- Minimum 3–10years of experience in customer retention, tele-sales, or account management.
- Strong communication and convincing skills.
- Customer-focused attitude with problem-solving ability.
- Experience in Google sheets
Job Type: Full-time
Pay: ₹40, ₹55,000.00 per month
Benefits:
- Provident Fund
Work Location: In person
-
Customer Retentions Marketing Manager
2 weeks ago
Delhi, Delhi, India NetSysCon Consulting Full time ₹ 40,00,000 - ₹ 1,20,00,000 per yearWe are looking for a Customer Retentions Manager for a D2C Wellness Brand. This one of it's kind wellness brand is preseed funded with 1M USD and is looking to build its core team. Job Profile: Own end-to-end execution of Engagement & Retention campaigns across all owned media – email, notifications, SMS, WhatsApp, Push notifications, Product...
-
Customer Retention/ Email Marketing
6 days ago
Delhi, Delhi, India Wesolveforyou Full time ₹ 5,00,000 - ₹ 15,00,000 per yearWeSolveForYou is a dynamic team of strategy-driven professionals dedicated to helping businesses achieve exponential sales growth. Through our Omni Channel approach, we diversify online and offline channels, optimize sales strategies, and position products effectively for target customers. Our services encompass brand presence enhancement, sales boost via...
-
Retention Specialist
1 week ago
Delhi, Delhi, India Zafify Full time ₹ 1,00,000 per yearExperience:3+ yearsCTC:10 LPAResponsibilities:• Ownership ofCRM Channel & Customer Retention: Take ownership of the CRM channel and customer retention efforts to drive long-term customer satisfaction and loyalty.•Planning & Execution of CRM Channels: Develop and execute various CRM channels including email, notifications, SMS, WhatsApp, app push...
-
Retention Manager
1 week ago
Delhi, Delhi, India Indusind Bank Full time ₹ 5,00,000 - ₹ 15,00,000 per yearRole & responsibilitiesRetention Manager responsible for leading retention efforts to minimize customer churn, increase customer loyalty, and drive sales growth for Loan against propertyDevelop and execute retention strategies to reduce customer churn and increase loyalty.Analyze customer data to identify at-risk customers and create targeted retention...
-
Retention Manager
1 week ago
Delhi, Delhi, India Weblink Full time2 - 6 YearsDelhi2 Lac To 7 Lac P.A.Job Description is looking for Retention Manager Role Job Title: Retention ManagerLocation: Central DelhiJob Type: Full-TimeDepartment: Marketing / Customer Success. Job Summary:We are seeking a strategic and customer-focused Retention Manager to lead efforts in maximizing customer loyalty and reducing churn. The ideal...
-
Retention Manager
2 weeks ago
Delhi, Delhi, India Acura Solution Full time ₹ 5,00,000 - ₹ 15,00,000 per yearJob Description:Independently handling Mortgage Retention from Balance Transfer to other Banks / FI's in Noida, Ghaziabad & Delhi regionTo groom Retail Branches about product, policy & processAct as a single point of contact for all Asset Servicing Branches & HUB in Noida, Ghaziabad & Delhi regionIndependently handling customer grievances raised to RBI,...
-
Customer Success Executive
4 days ago
Delhi, Delhi, India Infodrive Full time ₹ 12,00,000 - ₹ 36,00,000 per yearJob Title: Customer Success Executive( B2B SaaS)Role Overview:We are seeking a dynamic Renewal & Upsell Executive to join our Coach Renewal Team. This role is central to our customer growth and retention strategy within our B2B SaaS environment. The ideal candidate is proactive, customer-focused, and skilled at identifying opportunities to upsell,...
-
Customer Care Executive
6 days ago
Delhi, Delhi, India HR Hai Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCompany DescriptionHR Hai is building a next-generation talent platform designed to make hiring faster, smarter, and more meaningful. With an AI-driven experience, our platform reduces friction on both sides, offering intelligent matching that looks beyond just resumes. It scales seamlessly from high-volume roles to specialized hiring and provides deeper...
-
Customer Success Executive
2 weeks ago
Delhi, Delhi, India Apna Full time ₹ 5,00,000 - ₹ 15,00,000 per yearAbout the TeamThe Enterprise business unit at Apna owns revenue, sales and customer retention at Apna. The team comprises 3 sub-units - Sales, marketing, and Revenue Operations, which includes Customer Success Management. The sales team is divided based on industry expertise while the customer support team and marketing teams are horizontal. The team plays a...
-
Customer Relationship Executive
6 days ago
Delhi, Delhi, India Vibgyor International Pvt. Ltd Full time ₹ 2,10,000 - ₹ 4,20,000 per yearJob Title: CRM (Customer Relationship Manager)Location: [Okhla Phase - 2]Reports To: Clinic Manager / Operations ManagerJob Type: Full-timeAbout Us:Dr Krishna Cancer Healer Center is a leading healthcare provider dedicated to delivering high-quality medical services to our patients. We focus on offering personalized care and creating lasting relationships...