Senior Manager
4 weeks ago
Job Title: Senior Manager, Customer Retention & RevenueJob SummaryAs the Senior Manager of Customer Retention & Revenue, you will co-own critical revenue metrics with the leadership team. This is a high-impact, strategic role focused on maximizing the Lifetime Value (LTV) of GIVA's customers across both Online and Offline channels. You will lead the strategy, execution, and analysis of all post-acquisition initiatives, and drive revenue growth across channels.Key ResponsibilitiesStrategy & Revenue Co-OwnershipCo-own revenue targets and key performance indicators (KPIs) related to customer retention, including Repeat Purchase Rate, Customer Lifetime Value (LTV), and churn reduction.Develop and champion the end-to-end customer retention strategy for GIVA, ensuring alignment across online and offline channels to create a seamless omnichannel experience.Identify and implement innovative problem-solving solutions to friction points in the customer journey that impact loyalty and repeat purchases.Team Leadership & ManagementLead, mentor, and develop a high-performing retention team, fostering a culture of data-driven decision-making, accountability, and continuous improvement.Program & Revenue ManagementLead and manage end-to-end programs focused on revenue optimization, customer retention, and operational efficiency.Collaborate with cross-functional teams (Marketing, Product, Operations, Finance) to plan, implement, and track key retail initiatives.Monitor program performance, identify risks, and ensure timely execution of deliverables.Customer Lifecycle ManagementMap, analyze, and optimize the repeat-user journey—from second purchase/visit onward—to maximize retention and lifetime value.Identify journey gaps, define experiments, and recommend improvements based on customer behavior insights.Data-Driven Decision MakingTrack and interpret core revenue and CLM metrics, including Churn Rate, Customer Lifetime Value (CLV), Repeat Purchase Rate, Frequency, and Recency.Communication & CollaborationServe as the primary liaison between the retention team and cross-functional partners (Marketing, Product, Tech, Offline Retail Operations).QualificationsBachelor’s degree in Business, Marketing, Operations, or a related field (MBA preferred).5–8 years of experience in Revenue Management, or Customer Lifecycle roles within Retail/Ecommerce/Quick-commerce.Proven experience in leading and mentoring a team of retention/marketing specialistsStrong analytical and problem-solving skills using tools such as Excel, SQL, and CRM platforms.Excellent communication, stakeholder management, and project execution skills.Ability to work in a fast-paced, data-driven environment.
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Account & Admin
7 days ago
Bakkarwala, Delhi, Delhi, India Vardaan Senior Living Full time**Job Title: Accounts and Admin Officer** **Department: Administration and Finance** **Report To: Senior Manager** **Job Summary**: The Accounts and Admin Officer will oversee financial operations and administrative activities within the senior living community. The individual will manage day-to-day financial records, handle billing, payroll, and ensure...
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Performance Marketing Lead
3 weeks ago
New Delhi, India Antara Senior Care Full timeAbout Ageasy by AntaraAgeasy is a direct-to-consumer (D2C) brand under Antara, a part of the Max Group, dedicated to enhancing the lives of seniors through thoughtful products and services. Ageasy offers a curated range of products tailored to the evolving needs of the elderly, and is on a mission to become the leading senior care D2C brand in India.Role...
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Performance Marketing Lead
3 weeks ago
New Delhi, India Antara Senior Care Full timeAbout Ageasy by Antara Ageasy is a direct-to-consumer (D2C) brand under Antara, a part of the Max Group, dedicated to enhancing the lives of seniors through thoughtful products and services. Ageasy offers a curated range of products tailored to the evolving needs of the elderly, and is on a mission to become the leading senior care D2C brand in India.Role...
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Performance Marketing Lead
1 week ago
New Delhi, India Antara Senior Care Full timeAbout Ageasy by Antara Ageasy is a direct-to-consumer (D2C) brand under Antara, a part of the Max Group, dedicated to enhancing the lives of seniors through thoughtful products and services. Ageasy offers a curated range of products tailored to the evolving needs of the elderly, and is on a mission to become the leading senior care D2C brand in India.Role...
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Delhi, Ghaziabad, NCR, New Delhi, India Antara Senior Care Full time US$ 6,00,000 - US$ 18,00,000 per yearJob descriptionCompany: Antara Senior Care (Max Group Healthcare Company)Role - Key Account Manager - Hospital Channel / Doctor referralRole Overview: The Key Account Manager Hospital Channel will be responsible for establishing and managing relationships with hospitals and doctors to generate leads for Antara's home healthcare services. The role involves...
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Performance Marketing
3 weeks ago
New Delhi, India Antara Senior Care Full timeGoogle Performance Marketing Manager – Ageasy (Antara Senior Care) Location:Gurgaon. Experience:5+years Function:Performance Marketing (Google) The Role You’ll be thego-to person for everything Google Adsbuilding, managing, and scaling performance campaigns acrossSearch, Shopping, Display, and YouTube . This is abuilder’s roleideal for someone who has...
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Performance Marketing
1 week ago
New Delhi, India Antara Senior Care Full timeGoogle Performance Marketing Manager – Ageasy (Antara Senior Care) Location:Gurgaon. Experience:5+years Function:Performance Marketing (Google) The Role You’ll be thego-to person for everything Google Adsbuilding, managing, and scaling performance campaigns acrossSearch, Shopping, Display, and YouTube . This is abuilder’s roleideal for someone who has...
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Senior Manager
1 week ago
Delhi, India Your Own Class Full timeSalary : Rs. 4.8 Lacs to Rs. 7.2 Lacs PAPosition: Manager – Online Education OperationsLocation: AhmedabadCompany: Your Own Class – Online learningRole SummaryWe are looking for a dynamic Manager who can expand our online classes across Gujaratby appointing District & Taluka agents, counselling parents for student enrollment, managing CRM, leading staff,...
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Performance Marketing
3 weeks ago
New Delhi, India Antara Senior Care Full timeGoogle Performance Marketing Manager – Ageasy (Antara Senior Care)Location: Gurgaon.Experience: 5+yearsFunction: Performance Marketing (Google)The RoleYou’ll be the go-to person for everything Google Ads building, managing, and scaling performance campaigns across Search, Shopping, Display, and YouTube.This is a builder’s role ideal for someone who has...
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Performance Marketing Manager
1 week ago
Delhi, Gurugram, NCR, India Antara Senior Care Full time ₹ 5,00,000 - ₹ 9,00,000 per yearOverview: As a Performance Specialist at AGEasy By Antara, you will play a pivotal role in driving the growth of our brand through strategic advertising initiatives on the Amazon platform. Your expertise in campaign strategy, management, and performance analysis will be essential in maximizing our advertising ROI and achieving business objectives.Key...
