Account & Admin

**Job Title: Accounts and Admin Officer**

**Department: Administration and Finance**

**Report To: Senior Manager**

**Job Summary**:
The Accounts and Admin Officer will oversee financial operations and administrative activities within the senior living community. The individual will manage day-to-day financial records, handle billing, payroll, and ensure efficient coordination of administrative tasks to support the needs of the residents and staff.

**Key Responsibilities**:
**Accounts/Finance Responsibilities**:

- **Billing and Invoicing**:

- Prepare and issue invoices to residents and families for monthly rent, services, and other expenses.
- Manage resident account statements, ensuring timely collection of payments.
- **Financial Record-Keeping**:

- Maintain accurate and up-to-date financial records, including income, expenses, and accounts receivable/payable.
- Handle bookkeeping duties using accounting software (e.g., Tally, QuickBooks).
- Monitor budgets and track expenses to ensure they are within allocated limits.
- **Payroll Management**:

- Process payroll for the staff, ensuring timely and accurate salary payments.
- Keep records of employee salaries, bonuses, and deductions (such as taxes, insurance, etc.).
- **Vendor Management**:

- Handle payments to vendors and service providers.
- Manage contracts with external suppliers, ensuring that all invoices are correctly processed and paid on time.
- **Banking and Reconciliation**:

- Perform monthly bank reconciliations to ensure accurate financial reporting.
- Handle cash management, including deposits, petty cash, and bank transactions.
- **Financial Reporting**:

- Prepare monthly, quarterly, and annual financial statements and reports for management.
- Assist in preparing for audits and work with external auditors during financial reviews.

**Administrative Responsibilities**:

- **Office Management**:

- Manage day-to-day administrative functions such as answering phones, handling correspondence, filing, and record-keeping.
- Ensure proper maintenance of office equipment and supplies.
- Coordinate with IT and maintenance teams for any technical or infrastructural issues.
- **Resident Services Support**:

- Maintain records of resident profiles, services provided, and other relevant information.
- Assist in coordinating resident admissions, discharges, and transfers.
- Ensure all resident inquiries and requests are handled promptly.
- **Compliance and Documentation**:

- Maintain and update records related to government compliance, licenses, insurance, and other regulatory requirements.
- Ensure that all documentation for residents and employees is properly stored and accessible.
- **Human Resources Support**:

- Maintain employee files, leave records, and contracts.
- Assist with recruitment and onboarding of new staff, including background checks and verification of credentials.
- Coordinate staff training programs and assist in managing performance reviews.
- **Event and Meeting Coordination**:

- Organize staff meetings, resident activities, and family events.
- Prepare meeting agendas, minutes, and follow-up on action items.
- **Inventory Management**:

- Maintain stock of office and medical supplies, ensuring timely replenishment.
- Oversee procurement and manage relationships with suppliers to get the best rates for supplies.
- **Customer Service**:

- Act as a point of contact for residents, families, and staff, handling queries, complaints, and requests efficiently and professionally.
- Provide assistance to residents and their families in understanding invoices and payments.

**Skills and Qualifications**:

- **Educational Requirements**:

- Bachelor’s degree in accounting, business administration, or a related field.
- Certification in accounting software (preferred).
- **Experience**:

- 2-5 years of experience in accounting and administrative roles, preferably in healthcare, hospitality, or senior living.
- Experience in payroll processing and financial reporting.
- **Skills**:

- Proficiency in accounting software (e.g., Tally, QuickBooks) and MS Office Suite (Excel, Word).
- Strong organizational and multitasking abilities.
- Attention to detail and accuracy in financial reporting.
- Excellent communication and interpersonal skills.
- Problem-solving skills and ability to handle confidential information with integrity.

**Working Conditions**:

- Full-time position in a senior living community.
- Interaction with residents, families, staff, vendors, and external service providers.
- Some weekend or evening work may be required for special events or financial deadlines.

**Key Performance Indicators (KPIs)**:

- Timeliness and accuracy of billing and payroll processing.
- Proper maintenance of financial and resident records.
- Compliance with regulatory requirements and timely submission of reports.
- Resident and staff satisfaction in administrative and financial processes.

Pay: From ₹25,000.00 per month

Schedule:

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