Customer Retention Executive

Understand reasons for customer attrition and develop strategies to win them back. - Promote new offers, products, or services tailored to customer needs. - Maintain detailed records of calls, feedback, and follow-up actions. - Coordinate with sales and logistics teams to ensure smooth customer experience. - Achieve monthly and quarterly retention and...

Identify and contact inactive or lost customers via phone, email, and CRM.Understand reasons for customer attrition and develop strategies to win them back.Promote new offers, products, or services tailored to customer needs.Maintain detailed records of calls, feedback, and follow-up actions.Coordinate with sales and logistics teams to ensure smooth customer...

Customer Care ExecutiveWe are hiring a dedicated and customer-focused Retention Agent to join our team. The role focuses on engaging with existing customers to prevent cancellations, resolve issues, and ensure customer satisfaction. The ideal candidate will have a background in loan or other financial service tele calling and the ability to handle objections...

WeSolveForYou is a dynamic team of strategy-driven professionals dedicated to helping businesses achieve exponential sales growth. Through our Omni Channel approach, we diversify online and offline channels, optimize sales strategies, and position products effectively for target customers. Our services encompass brand presence enhancement, sales boost via...

Job Title: Executive/Sr. Executive Retention MarketingKnowledge and Skill / Qualification Requirements• 1–3 years of experience in retention marketing or customer lifecycle management. • Hands-on experience with Clevertap, MoEngage, and WebEngage is mandatory. • Strong analytical skills and a data-driven mindset. • Familiarity with segmentation,...

Job Title: Executive/Sr. Executive Retention MarketingKnowledge and Skill / Qualification Requirements• 1–3 years of experience in retention marketing or customer lifecycle management. • Hands-on experience with Clevertap, MoEngage, and WebEngage is mandatory. • Strong analytical skills and a data-driven mindset. • Familiarity with segmentation,...

Job Title: Senior Manager, Customer Retention & RevenueJob SummaryAs the Senior Manager of Customer Retention & Revenue, you will co-own critical revenue metrics with the leadership team. This is a high-impact, strategic role focused on maximizing the Lifetime Value (LTV) of GIVA's customers across both Online and Offline channels. You will lead the...

Job Title: Senior Manager, Customer Retention & RevenueJob SummaryAs the Senior Manager of Customer Retention & Revenue, you will co-own critical revenue metrics with the leadership team. This is a high-impact, strategic role focused on maximizing the Lifetime Value (LTV) of GIVA's customers across both Online and Offline channels. You will lead the...

Experience:3+ yearsCTC:10 LPAResponsibilities:• Ownership ofCRM Channel & Customer Retention: Take ownership of the CRM channel and customer retention efforts to drive long-term customer satisfaction and loyalty.•Planning & Execution of CRM Channels: Develop and execute various CRM channels including email, notifications, SMS, WhatsApp, app push...

Role & responsibilitiesRetention Manager responsible for leading retention efforts to minimize customer churn, increase customer loyalty, and drive sales growth for Loan against propertyDevelop and execute retention strategies to reduce customer churn and increase loyalty.Analyze customer data to identify at-risk customers and create targeted retention...