Customer Retention Marketing

4 weeks ago

New Delhi, India NoBroker.com Full time

Company DescriptionNoBroker.com, India’s first Proptech unicorn founded in 2014, is revolutionizing property searches by eliminating the need for brokers, providing a transparent platform that connects property owners and seekers directly. Serving over 30 lakh customers monthly across major cities like Mumbai, Bangalore, Pune, and more, NoBroker offers brokerage-free services including verified properties, rental agreements, packers and movers, home loans, and other home services. Backed by renowned investors like Google, General Atlantic, and Tiger Global, NoBroker is powered by a team of 6,000+ professionals dedicated to transforming real estate through technology. With a strong commitment to innovation and customer satisfaction, NoBroker is expanding to serve consumers in even more locations soon.Job Title : Executive / Senior Executive – CRMAbout the Role :This is a full-time, on-site role for a Customer Retention Marketing professional based in Bangalore. We are looking for a CRM professional to join our fast-paced, data-driven team in a high-growth consumer tech/startup environment. The role focuses on driving customer engagement, retention, and lifetime value through campaign management and performance analytics.Key Responsibilities :- Plan, Execute and Optimize multichannel campaigns (Email, SMS, WhatsApp, Push) - Use tools like MoEngage, WebEngage, CleverTap to manage customer journeys. - Improve campaign performance based on key metrics like CTR, CVR, and retention - Collaborate with analytics teams to generate insights from Mixpanel, Amplitude, etc. - Maintain campaign hygiene, Data tracking and Customer segmentationIdeal Candidate :- 1–3 years’ experience in CRM, Digital Marketing or Analytics - Proficient with CRM tools, Excel and Data Dashboards - Basic knowledge of SQL, HTML/CSS is a plus - Strong communication, Logical reasoning and Problem-solving skills - Start-up mindset – Agile, Analytical and Result-orientedPerks :Best salary structure in the marketRapid career growth opportunitiesMedical insuranceFree lunch and snacksRegardsMadhusudan BEmail: madhusudan.b@nobroker.in

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