
Customer Support Representative
18 hours ago
Customer Support Representative
Our client, a leading real estate and asset management company, is committed to delivering exceptional services to our clients. They are looking for a well-spoken service representative to be responsible for soliciting sales and Marketing over the telephone. The customer representative's responsibilities include contacting potential customers, reading from a prescribed script, focusing on customer needs to close sales, and documenting customer information, purchases, and Sales.
A customer representative needs to have excellent communication skills as well as sales ability. should be meticulous in keeping records and able to handle all aspects of making a sale.
Customer Representative Responsibilities:
- Initiating sales with potential customers over the phone with the data provided.
- Asking questions to engage customers and keep the conversation going.
- Listening to the customers' needs to generate repeat sales.
- Gathering and documenting customer information, payment methods, purchases and sales.
- Keeping up to date on all products and informing customers of new products.
- Answering customers' questions about the products.
Customer Representative Requirements:
- Excellent communication skills.
- Creative thinking skills.
- The patience and ability to engage customers in conversation.
- Good sales ability.
- Working knowledge of relevant computer software.
- Excellent interpersonal and problem-solving skills.
- The ability to handle rejection and stress in soliciting customers.
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