Customer Support Representative

8 hours ago


Mumbai, Maharashtra, India Krowmaerd Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Customer Support Representative

Our client, a leading real estate and asset management company, is committed to delivering exceptional services to our clients. They are looking for a well-spoken service representative to be responsible for soliciting sales and Marketing over the telephone. The customer representative's responsibilities include contacting potential customers, reading from a prescribed script, focusing on customer needs to close sales, and documenting customer information, purchases, and Sales.

A customer representative needs to have excellent communication skills as well as sales ability. should be meticulous in keeping records and able to handle all aspects of making a sale.

Customer Representative Responsibilities:

  • Initiating sales with potential customers over the phone with the data provided.
  • Asking questions to engage customers and keep the conversation going.
  • Listening to the customers' needs to generate repeat sales.
  • Gathering and documenting customer information, payment methods, purchases and sales.
  • Keeping up to date on all products and informing customers of new products.
  • Answering customers' questions about the products.

Customer Representative Requirements:

  • Excellent communication skills.
  • Creative thinking skills.
  • The patience and ability to engage customers in conversation.
  • Good sales ability.
  • Working knowledge of relevant computer software.
  • Excellent interpersonal and problem-solving skills.
  • The ability to handle rejection and stress in soliciting customers.


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