Customer Service Representative

2 weeks ago


Mumbai, Maharashtra, India LUZO Full time ₹ 2,70,000 - ₹ 8,10,000 per year

Company Description

LUZO is an asset-lite curated marketplace of premium salons. Our user-friendly mobile application, available on Android and iOS, allows users to browse a range of premium salons and spas nearby. Users can schedule, re-schedule, and cancel appointments effortlessly and avail exclusive offers on their favorite services. Book from the comfort of your home and pay at the salon.

Role Description

This is a full-time, on-site role for a Customer Service Representative based in Mumbai. The Customer Service Representative will handle day-to-day customer interactions, resolve issues, and ensure customer satisfaction. The role involves delivering exceptional customer support and providing a positive customer experience at all times.

CTC - 2,70,000

Qualifications

  • Experience in Customer Service, Customer Support, and Customer Service Representatives roles
  • Strong communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Language - Proficiency in English is a must


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